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“Overpriced...nicer places in better location” 3 of 5 stars
Review of Santa Maria Suites

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Santa Maria Suites
4.0 of 5 Resort   |   1401 Simonton Street, Key West, FL 33040   |  
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Hotel amenities
Special Offer
10% Trip Advisor Discount
Ranked #4 of 43 Hotels in Key West
Downers Grove, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Overpriced...nicer places in better location”
3 of 5 stars Reviewed February 3, 2013

Hotel over priced for location and amenities. Half of the suites are on the second floor which means 17 steps to get into unit and then another 17 steps inside unit to get to bedrooms. Bathrooms lack any counter space and no where to keep your toiletries. Also units are very disjointed....too many separate rooms and very dark inside. Not very clean either. Plenty of other places to pick. Would skip this one.

Room Tip: Do not get a second floor unit unless you don't mind climbing 35 stairs a day.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,
Thank you for your comments and really appreciate your business.

The Bi-level suites which you stayed in are more designed like a townhome...please try booking our flat suites on your next visit to Key West and hopefully the Santa Maria Suites. The flats bedrooms are a little larger but less bathrooms.

The Santa Maria staff and I look forward to your next visit to Key West.
Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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991 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
Helsinki, Finland
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 29, 2013

We were the for the second time and didn't even look for another place. Pure luxury in the quiet area of KW. Highly recommend if you are looking for nice, restful time and the kitchen area works nicely. As there are 2 bathrooms/2-3 toilets in the rooms (one level room has two bathrooms, two level room has two bathrooms + one toilet downstairs), works perfect with friends also.

Room Tip: We have been in both kind of rooms, I think one level rooms have more space in bedrooms but two leve...
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,
Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon for the 3rd time!

The Santa Maria staff and I look forward to your next visit to Key West.

Is the mermaid still on the rock in Helsinki's waterfront?

Sincerely,
Steve Mungall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 27, 2013 via mobile

Special boutique hotel with gorgeous suites - I love little places like this - its not a party scene or a place to be "seen" but if you are looking to relax in a comfy sleek cool hotel with a beautiful kitchen/porch/living space - this is a great spot. Complimentary Fruit Smoothies by the pool, ice cream in your freezer and muffins left for your breakfast are great touches - I will happily return.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,
Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! The Santa Maria staff and I look forward to your next visit to Key West.
Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2013 via mobile

Not only is it conveniently located one block off of Duvall st. It also boasts the best service from a resort team that I have ever experienced. Every day you received fresh muffins, ice cream treats and water bottles on top of a happy hour in which you receive complimentary wine, hummus, and smoothies. The rooms are equipped with a washer and dryer as well as a full sized kitchen. A gigantic applause to all the staff members that make this experience exceptional. We will definitely be back!!!!

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! The Santa Maria staff and I look forward to your next visit to Key West and hopefully the Santa Maria Suites.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Webster, New York
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 24, 2013

Words cannot express the over-the-top experience we had staying at this resort. From the moment we walked in we were impressed with everything. The reception desk staff are simply the best you'll find anywhere. The rooms are very large and immaculate. I'm very fussy about detail, and I couldn't find anything to disappoint.

There are all kinds of extra little touches done here that make it special. The pool in the middle of the hotel is open to the sun, and a fantastic place to hang out. They provide complimentary everything... smoothies, ice drinks, fresh fruit... I'll stop there rather than spoil your surprise completely.

The location is right near to Duval Street... maybe two to three minutes to walk. It is also very close to the shore. We enjoyed just walking around the whole area and exploring. It was great fun.

We've stayed in some amazing places all over the world, but this may very well be in the top five!

Room Tip: It is a good idea to watch their website carefully for discounts. We did very well using this appro...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,
Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon! The Santa Maria staff and I look forward to your next visit to Key West.
Thank you for the kind words!
Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2013

Santa Maria Suites is perfect for a family vacation. The suites are roomy with incredible kitchens and bathrooms. Washer/dryer in the unit was a great addition. WiFi, smoothies, bottled water, muffins and dove ice cream treats are included in the daily resort fee, so take advantage. Staff was very hospitable. Location is great, on the quiet side of the island but within walking distance to everything. Free lounge chairs and towels at South Beach next door included as well. I highly recommend Santa Maria Suites.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglassville, PA
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

Santa Maria suites was a beautiful resort. The suites were large (2 bedrooms, 2.5 baths, Living Room, and a Kitchen with modern appliances. I liked everything about the place with one exception. The bedrooms were very narrow. The room were slightly wider then the queen size beds, giving very little room to maneuver around. Outside of this, the rooms were very modern and the resort was close to Duval Street (one block from the Atlantic Ocean end of the street).

Room Tip: Continuously monitor the website for deals. Twice after making my reservation new deals were posted...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites, responded to this review, February 24, 2013
Dear Santa Maria Suites Guest,
Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!
We are looking into bedframes which will raise the beds higher off the floor and create more floor space around the queen size beds.
The Santa Maria staff and I look forward to your next visit to Key West.
Sincerely,
Steve Mungall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Maria Suites

Address: 1401 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Key West
#1 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort

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