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The Westin Key West Resort & Marina: Traveler Reviews

4.0 of 5
245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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The Westin Key West Resort & Marina
Ranked #25 of 42 hotels in Key West
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935 reviews from our community

Traveler rating
    381
    300
    115
    74
    65
See reviews for
Families
175
 
Couples
402
 
Solo
23
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
West Palm Beach FL
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Gorgeous, convenient, relaxing, exciting, all rolled into one!”
5 of 5 stars Reviewed July 29, 2009

Stayed 3 nights in a 2 bedroom suite, which was gorgeous. The bathrooms were large, sparkling clean, and the 'heavenly' beds were so comfortable I had my best night's sleep of any hotel stay (or was I just so tired from all the partying?) This hotel is versatile because it could have been a quiet, relaxing vacation because they emphasize this mood, but for me it was 'party in Key West' and we made the best of our time. Our view was of the small marina which gave us beautiful sights of the Gulf of Mexico as it begins to meet the Atlantic. We woke to a cruise ship docked on Friday and also on Sunday, so those two days were busier than the others at the marina. The hotel is perfectly located at the end of Green Street and just one short block from Duval where all the action is. I'm sort of the independent type so I didn't have much interaction with the hotel staff, but the front desk, valets and security person I met were helpful and pleasant. Breakfast at their restaurant was just right (I'm picky about temperature and flavor!)... and I never saw the pool because I was too interested in checking out the town, which was a whole lotta fun. Hope this review helps, the Westin will be my only choice in future visits.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Perfect location, wonderful resort”
5 of 5 stars Reviewed July 25, 2009

Stayed here for a much needed getaway and were extremely satisfied. We have stayed on the other end of the island several times and wanted to treat ourselves to something more upscale and closer to Mallory Square. It was everything we hoped for. Rooms are newly re-done, heavenly beds are so comfortable. The resort including the walkway around the outside is kept in pristine condition.

We got a great rate through one of Westin's promotions, so we splurged for an ocean view room. It overlooked the marina and the gulf. We sat on the balcony and watched all kinds of boats coming and going, including the cruise ships. The ships were gone by 3:00 most days. We were only a short walk from the sunset celebration and watched the sunset from the sunset deck every night.

The concierge desk was staffed all day with a very knowledgeable, friendly person - a different one each day we were there. They were great with recommendations for activities, restaurants, directions - anything anyone wanted to know about the island. We had lunch at Latitudes, the restaurant on Sunset Key, and it was a wonderful experience, dining on the beach near the water. The food and the service were excellent.

Now we are spoiled and won't want to stay anywhere else. I can only hope that when we are ready to go back to Key West, that they will have another great rate promotion!

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
“Best location and hotel in Key West”
5 of 5 stars Reviewed July 19, 2009

We spent 4 nights here in June on vacation. The location is the best in Key West and the best place to watch the sunset. We loved waking up to see the cruise ships come in and the view on our Marina side was fabulous.

You can easily walk to Duval Street and all locations in Key West. Here's a tip. Ditch the car and rent a moped. It's the easiest way to get around.

The hotel staff is great and the rooms, recently remodeled are fantastic. Highly recommended.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
1 helpful vote 1 helpful vote
“Ocean View "Not"”
2 of 5 stars Reviewed July 13, 2009

We booked an Ocean View room, the Ocean View rooms at this resort are based on whether or not a cuise ship is in port. The room was really a view of a cruise ship with periodic views of the ocean.

  • Stayed June 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
1 review
“I felt totally relaxed and pampered at the Westin”
5 of 5 stars Reviewed July 9, 2009

The rooms are spacious and clean. Within walking distance of most attractions and restaurants.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kag541 about The Westin Key West Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Westin Key West Resort & Marina

Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort & Marina Hotel
The Westin Key West Resort And Marina
Westin Key West
Key West Hilton
Key West Westin
Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Key West
#9 Luxury Hotels in Key West
#22 Romantic Hotels in Key West
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
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The Westin Key West Resort & Marina
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