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The Westin Key West Resort & Marina: Traveler Reviews

4.0 of 5
245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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The Westin Key West Resort & Marina
Ranked #25 of 42 hotels in Key West
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933 reviews from our community

Traveler rating
    379
    300
    115
    74
    65
See reviews for
Families
175
 
Couples
402
 
Solo
23
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Hope, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Beautiful sunset”
4 of 5 stars Reviewed November 20, 2012

We recently stayed at the Key West Westin. It is a great location, right on Mallory square, with a sunset view and walking distance to all of the Key West activities. The cruise ships do block this view, at times, so this is one down side to splurging for a room located on this side of the hotel. However, a balcony on this side is a great place to have morning coffee, and observe some of the colorful people that visit and live in Key West!
The pool is well kept, but situated in a courtyard. It is private, but also gives a feeling of being indoors. The upper deck and bar was our favorite area. The staff was friendly and attentive.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMKennedy, Marketing Manager at The Westin Key West Resort & Marina, responded to this review
November 21, 2012
Thank you for your review. We're happy you enjoyed yourself! To clarify, we are located directly next to Mallory Square, not at Mallory Square.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
“Upscale & Location”
4 of 5 stars Reviewed November 15, 2012

I've stayed at this property 3 times in the past 5 years. I've also stayed at other Key West hotels. But when you are in Key West, you can't do better than the Westin, it is the most upscale hotel that the city has to offer and it is within walking distance of everything that you will want to walk to or stagger to. I got up each morning and walking the mile down to route 1 at 5:30 and walked Duval St after work. There are a number of Duval restuarants that compete with very good half off meals during happy hour. Other hotels might be a little cheaper but you won't be in the thick of things. Breakfast & meals at the Westin are just okay, nothing special given the price, there are better options in town at better prices. When staying in Key West, thi sis the place to be.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMKennedy, Marketing Manager at The Westin Key West Resort & Marina, responded to this review
November 21, 2012
Thank you for your review and for being a repeat guest!
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Plainfield, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Awesome Stay”
5 of 5 stars Reviewed November 15, 2012

Great place to stay. Staff very friendly and helpful. Great location on the island. Location made it easy to find when walking along the island. Marina for cruise ship docking outside the hotel made it fun to watch those coming and going.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMKennedy, Marketing Manager at The Westin Key West Resort & Marina, responded to this review
November 21, 2012
Thanks for your review - please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
“Location Location Location!”
5 of 5 stars Reviewed November 14, 2012

I will start off by saying yes, the Westin is expensive, but what do you expect from a Westin that is just a block off Duval Street in Key West!? The location is just awesome, being on Front Street, you are a short walk to everything in the Duval Street area. 10min walk to Hemingway's house, 15 min to the Southernmost Point Monument. The suite we were in had a large balcony that overlooked the harbor. The hot tub is good and hot and the breakfast is tasty in the Bistro restaurant. We didn't spend too much time at the hotel though. The concierge's had some good information for us for things to do.

I did use points for our stay to avoid the $200/nt prices but all the hotels in that area were at least $200. I upgraded to a suite with a partial oceanview using my upgrades.

Room Tip: Room 445 is a suite that has 2 doors opening onto a balcony view of the harbor. It does have 2 queen...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMKennedy, Marketing Manager at The Westin Key West Resort & Marina, responded to this review
November 21, 2012
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice location for walking send plenty of amenities.”
5 of 5 stars Reviewed November 11, 2012 via mobile

Very nicely located for walking. Acceptably priced amenities. Nice location. Enjoyed my stay.
What more do you want? Rrrrrrrrrttthhjjooopppppplpppppl ghjkkkhgfdssaaaaaaadfgghjkkll Pl n NV ccdsssssddfffghhjjjhggffffdddfff

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMKennedy, Marketing Manager at The Westin Key West Resort & Marina, responded to this review
November 13, 2012
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Key West Resort & Marina

Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort & Marina Hotel
The Westin Key West Resort And Marina
Westin Key West
Key West Hilton
Key West Westin
Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Key West
#9 Luxury Hotels in Key West
#22 Romantic Hotels in Key West
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
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The Westin Key West Resort & Marina
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