Found this place during our walk on Duval st on a Saturday and after deciding to go to the 9pm drag queen show a few blocks away. We arrived about 8pm, and ordered a couple of wines,sitting outside on the second floor porch. We then ordered a pizza off the menu, about 8:15 pm now. It didn't seem to be crowded but the server was more interested paying attention to her own family sitting in the corner,and serving the locals. After finishing our wine,she finally approached our table to tell us that they had a very large order that backed them up. It was8:45pm. We requested our check and she asked if she could check on the status and we agreed. She came back and told us the pizza was in the oven, and would be ready in 5 minutes. She serves the pizza and we notice immediately the outer perimeter was burnt and the middle of the dough was not cooked as we bit into it. Obviously the dough was cold when used and was not properly prepared. As we sat and ate,we heard the couple behind us talk about how bad their pizza was as well. There are plenty of other options in town, avoid this one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 weeks ago
Hi jpendejo. That night you were there was actually one of the busiest nights we have had at Point 5. We had an unexpected party of 30ppl show up and they were eating and drinking on our back porch where you might not have seen them. That is what backed up our kitchen. We are a small restaurant with an even smaller kitchen and just one cook doing everything. We are very sorry you had to wait for your pizza and are also sorry it was not to your liking. We would just like to say that all of our dough is made fresh daily, it is never refrigerated or kept cold, in fact, any left over dough at the end of the night is either used or thrown away. Our pizzas are thin crust so the sides usually get pretty crispy, that is normal. We served a lot of pizzas that night, we did not get any complaints other than your post here. We wish you had said something at the time so we could have sorted this out, we would have gladly got you a new pizza or at least taken the one you didn't like off of your bill.
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