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“Perfect dinner” 5 of 5 stars
Review of Michaels Restaurant

Michaels Restaurant
532 Margaret St, Key West, FL 33040-7134
305 295-1300
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Ranked #34 of 356 restaurants in Key West
Price range: $31 - $50
Cuisines: American, Seafood, Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night, Dessert
Dining style: Casual Elegant
Cross street: Southard Street
Description: One of the finest Key West restaurants is nestled among the charming tropical back streets of Key West's Old Town District. Come discover a garden oasis where Chef Michael Wilson and his wife Melanie offer a classic menu with an island twist. Their emphasis on quality and service, coupled with casual island elegance, has established Michaels Restaurant as a favorite of Key West locals and visitors with discriminating dining palates. If you're searching for Key West restaurants, search no further. Treat yourself to a delicious dining experience outdoors in a relaxing Key West garden atmosphere or indoors in one of our two dining rooms. Michaels Restaurant is in Old Town Key West, near the corner of Southard Street- on Margaret Street. "From the first chilled martini to the last sumptuous bite of the warm chocolate volcano, Michaels will delight and satisfy. "
Boston
Senior Contributor
25 reviews 25 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Perfect dinner”
5 of 5 stars Reviewed December 26, 2013

Had dinner here with a party of 10 and the service and food were excellent. We had our own little private room. The filet was delicious and no one had a complaint about their food. One did, however have to ask for more liquor in their drink and the waiter obliged no problem. It is a quaint, small restaurant on a very quiet residential road. Definitely worth the cab ride!

  • Visited November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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787 reviews from our community

86% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Waynesville, NC
Top Contributor
69 reviews 69 reviews
45 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
“Best meal in Key West”
5 of 5 stars Reviewed December 26, 2013

Great location. Nice outdoor space with a fountain. Excellent service and helpful wait staff. We ate here Christmas Eve and it was very busy but the service was still great. Started with the spicy shrimp bisque which was excellent. Not too heavy and just spicy enough with really unique flavors. My husband and daughter both had the filet al forno. Excellent flavors but slightly over cooked (we ordered it med rare and it was at least medium if not more). I had the snapper meunière and in my opinion it was the best entree of the evening. Perfectly cooked and excellent flavors. We also tried the meatloaf which was excellent. Great cocktails. We hope to go back again before we leave.

  • Visited December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Fine dining in old Key West!”
5 of 5 stars Reviewed December 25, 2013

Excellent food. Their meatloaf was delicious and the chocolate lava cake is to die for!
Service was very friendly and professional. We enjoyed our meal and had fun with our waiter.
Reservations are a must. This place gets busy very quickly. Good wine selection.

  • Visited December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
130 reviews 130 reviews
59 restaurant reviews
Reviews in 73 cities Reviews in 73 cities
105 helpful votes 105 helpful votes
“Awesome Christmas Eve meal”
5 of 5 stars Reviewed December 24, 2013

Was recommended and booked a reservation here a few months ago for a Christmas Eve dinner. Arrived at 530, and the restaurant opened shortly after. The garden setting is lovely, complete with a fountain and small pool. The server, Robert, was extremely knowledgeable and attentive throughout the meal, providing recommendations, explaining local foods, engaging in conversation. Ordered off the daily special menu, as well as the recommended steak( which was one of the best we have ever had anywhere), as well as the local fish( snapper). Of course we tried the award winning key lime pie ( as all key lime pies in Key West are advertised as)... It really was awesome. The food, service and ambiance were outstanding. Amazing!

  • Visited December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Just don't bother !”
1 of 5 stars Reviewed December 23, 2013 via mobile

Arrived at micheal's having not pre booked but noting that it was not overly busy. We requested a table for 2 and the girl on the front desk said there would be one available in "15 mins no actually it will only be 5 mins" she showed us to the bar and said she would show us to our table in a little while once the table was laid up ( pointing to a group of tables beside us) While sat at the bar we noted approx 10 empty tables. The bar staff offered a drink served us and said "are you eating and would you like to see the menu or just having a drink?" I informed her we were eating and she walked away I assumed to get some menus however these never arrived. We waited and waited and waited ! The front desk girl walked right past us at least 5 times. We watched the waiter lay a table for 2 beside us however no one came to show us to a table or offer the menu, after waiting an hour we paid for our initial drink and left - it was not as if we were in a corner and could not be seen we were sat in full view at the bar but were not seen to. The restaurant was not overly busy and there were no parties so I feel there was no excuse to forget us. On leaving the girl at the front desk said goodnight I hope you enjoyed it- I informed her we had been waiting to be shown to a table for over an hour and had not eaten! To which she just stood there and as we walked away said oh I'm sorry ... Well I'm sorry I had waisted my time getting ready. Finding the place and not heading the reviews that actually reflected our experience - needless to say -my advice would be -why bother with them when they clearly wont be bothered about you! Definitely Overrated and actually we received better customer service at the pizza takeaway shop we ended up at, given it was now 10.30pm and we were famished.

  • Visited December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelanieW224, Owner at Michaels Restaurant, responded to this review, January 5, 2014
Please accept my apologies for your awful experience at Michaels. We do our best to provide all of our guests with an amazing dining experience. Obviously your's was not. We would love to have you return so you can experience Michaels as it is meant to be. Please contact me at michaels@michaelskeywest.com so we can fix this.
Happy New Year!
Melanie Wilson
Michaels Restaurant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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