Terrrible, terrible hotel. We stayed in a room that right across from the door was two very large bird cages with 20 plus cockatiels birds. At sun rise all the birds began to sing and sang continously till the sun went down. So there was no way for us to sleep past 7 AM in the morning. The room was very small and the bathroom was extremely small with no exhaust fan or window. After about two minutes in the shower the temperture and humidity shot up to unbarable levels. Considering we paid 120 bucks a night I was expecting a little more then what we got and the birds were unacceptable.

What was insulting is when we questioned the front desk staff about the birds and why would anyone put 20 birds right outside of a guest room all we got was a dumb look like we were the problem not the birds. The hotel was full so we couldn't switch rooms and we were not offered any discount for the awful stay we endured. I have done extensive traveling and stayed in anything from five star to B&Bs and this was the first time I've ever had 20 plus birds within five feet of my hotel room. So I don't think me and my girlfriend were being overly sensistive.

I was part of a wedding party and the reports from the other people staying in the hotel were also terrible but for different reasons. But I won't go into detail because I do not want to pass along second hand information.

We also stayed at the Author's house hotel across the street from the Palms and it was a superb hotel. I highly recommend it over the Palms and the pricing is roughly the same so please, please don't make the mistake of staying at the Palms and having a terrible Key West vacation.

The above is expressedly my opinion and I do not have any financial ties to business(s) in Key West.