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Pilot House Guest House: Traveler Reviews

2.0 of 5
414 Simonton Street, Key West, FL 33040
Hotel amenities
Pilot House Guest House
Ranked #25 of 98 Key West B&B and Inns
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198 reviews from our community

Traveler rating
    141
    35
    6
    4
    12
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Families
2
 
Couples
153
 
Solo
5
 
Business
1
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Clifton Park, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Boyfriend says it should have a 1/2 star.”
1 of 5 stars Reviewed January 20, 2013

We stayed here for 5 nights during the New Year's Holiday. The check in staff was very pleasant. Guest's can tell that the owner is not investing in the property. The ladder in the pool was roped off with yellow construction tape when it would have been an inexpensive repair to fix one of the steps. The garden area around the pool was in need of TLC. The shower and bath in our room was extremely outdated. For the price of the room we were extremely disappointed on the quality of the bedding. The House keepers should be praised for doing a great job for cleaning a deteriorating property.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynnkephart, Manager at Pilot House Guest House, responded to this review
January 23, 2013
The Pilot House Staff apreciate the issues brought to light in this review and have addressed them as follows The housekeeping department is purchasing fresh linens.

We apolgize for the pool ladder step that was broken, we ordered replacements for all the steps and installed them imediately.

Also repaving the pool area had been completed just prior to the new year vacation as part of a continuous progam of updates and repairs. This created the garden mess and has since been cleaned up. These on going projects are addressed in stages to try to minimize the impact to the property and continue to be addressed.

Thank you for the oportunity to correct these issues. As a small Guest House I hope this reviewer may consider giving us a second chance
Sincerely
Virginia Manager Pilot House Guest House
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Mount Laurel, New Jersey
1 review
“LOVE Pilot House”
5 of 5 stars Reviewed January 13, 2013

Pilot House is one of the best places I've ever stayed. Pilot house is clean and artsy/funky/romantic. The staff-especially Virginia and Daniel are very friendly-you feel like you are at home and hanging out with friends. We have met other couples there-plenty of nice people to talk/hang out with and it's just a laid back vibe. We visit 2-4 times a yr and always stay @ Pilot House-unless we have the kids-clothing optional pool/jacuzzi ;-) The only thing it's missing is a fitness center and a grill-but hey you can do a lot of walking in Key West and there are plenty of places to eat/drink. I love that you have your own fridge/microwave and it's BYOB.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynnkephart, Manager at Pilot House Guest House, responded to this review
January 16, 2013
Great seeing you again. It was a fun weekend. Glad you got out to walk around when you weren't by the pool working out your Tan. I like the butterfly house and the Truman little white house when family comes to town and the Schooner America sunset sail
see you soon
virginia
manager
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Dunedin, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Getting ready for our July 2013 trip”
5 of 5 stars Reviewed January 8, 2013

We have booked our room for our annual trip to Key West over the 4th of July week ( June 30 - July 8 2013 ). We have stayed in contact with friends we have made there, and are looking forward to seeing them again this year. This is our favorite place to stay in Key West and we are glad we found it a few years ago. We have told my friends where we live and this year one of our close friends are coming to vacation with us here along with our friends from Baltimore. The staff here is the best, We love the Cabana rooms by the pool, you step out of your door and you are right by the pool. Nice room with kitchen, large shower and grocery store for snacks right around corner. Yes there are a few rules that we all have to follow and it is a restored old school Key West house, so it is not the Hilton or other chain hotel. By the way those places have rules also. See you in a few months Virginia / Daniel.....who knows we might get another shout out for the Pilot House on the Tampa radio again this year.....C-Ya soon... Mike and Sonia

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynnkephart, Manager at Pilot House Guest House, responded to this review
January 16, 2013
Its always fun when you guys hit town, thanks for the shout out last year we appreciate friends in loud places (radio DJ) and thanks for telling your friends about the pilot house. Personal referrals are the best way to make sure guests are happy when the they visit. see you soon
virginia
manager
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kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Great Place to Stay”
4 of 5 stars Reviewed January 5, 2013 via mobile

My husband and I decided to celebrate our 30th anniversary in Key West because we had gone there on our honeymoon. After much research we decided on Pilot House rather than a hotel. We are definitely glad we did. Daniel and Virginia are excellent hosts. We arrived before noon and were able to check in early. Our room was a Cabana room by the pool. Very spacious. We loved the shower. Great to have the kitchen area. Grocery store right around the corner so we could stock up on snacks and drinks. We used the pool quite a bit. It was a bit shady, but we used the second story sun deck. Loved, loved, loved the hot tub. Used it from early morning to very late at night. The hotel is located in a very good location, just steps away from Duval Street. We didn't have a car, but we were able to walk to everything in Old Town. On our last day, Virginia was kind enough to show us the attic suite in the main house. We are so glad we chose to stay here. Can't wait to come back. Maybe for our next anniversary!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“As always, great stay”
5 of 5 stars Reviewed January 1, 2013 via mobile

We stayed from just after Christmas until just after New Years and had a great time. When we checked in Virgina gave us the low down on parking, bikes our room etc and did it quickly and efficiently. We were in our room which happened to be the attic suite quickly. With its own private hot tub, table and lounge chairs on the upper deck this is the place to stay if it is available.

The hot tub was replaced this year and it was a little smaller than last year and not new but it was clean and hot. They may want to replace it in the future with a new one.

A positive as usual is the security at night with locked gates and the location right off Duval Street near the Hard Rock.

It is not the Hyatt so if you want a chain hotel go there. This a an old Key West house turned into rental rooms. They do have new rooms off the pool but we prefer the old house.

The pool has limited sun but because of that the landscaping including trees are beautiful. The reason for our attic reservation is that with that room you have unlimited sun and privacy.

The community hot tub is a great place to meet other guests. It even has a tree that is growing up through the roof. Again clean and hot.

Suggestion, if you are going to drive from either Fort Lauderdale or Miami airports rent a car for the day and drop it off at Key West airport and rent bikes for the week. Parking and driving are both hassles in Key West.

Rent a boat, take a sunset wine cruise with Danger Charters and enjoy KW. We can't wait to go back.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynnkephart, Manager at Pilot House Guest House, responded to this review
January 3, 2013
This time of year is amazing and fast becoming a favorite for key west travellers. At the Pilot House the attic is a special room you either love it or not. Most of the people who choose this room are return guests who have seen it, tried it, and fall in love with the beauty and privacy it offers. But as stated it is not your average "hotel" room.

This time of year the town is dressed up for the holidays if you have the luxury of getting away between family visits treat your self to a stay in key west weather with the Pilot House or another great Guest house you won't be disappointed.
Being 1/2 block off Duval here at the Pilot House we are in a premium location with everything at your fingertips.
Look forward to seeing you both again soon and Happy New Year
Virginia, Manager Pilot House
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Additional Information about Pilot House Guest House

Also Known As:
Pilot House Guest House Hotel Key West
Pilot House Guest House Hotel
Address: 414 Simonton Street, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free High-Speed Internet Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 98 B&Bs / Inns in Key West
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Luxurious accommodations in the historic Otto Mansion and pool side Cabana rooms. Full kitchens and kitchenettes available. Pool, spa and lush gardens surround the property tucked away in downtown Key West. ... more   less 

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