First off, this is not a HORRIBLE review...as it is a nice place to stay (beautiful home, nice location, nice pool, etc)...but I am being totally honest so that I can give the most informative review possible.
We stayed at Marrero's in Room 18, which I booked because I love Key West's haunted history. The room was nice and clean with a private porch area, small bathroom, nice wardrobe to place clothes/items in, and nice hardwood floors. The inn keeper's (Steve) wife checked us in and she was lovely. She gave us a short tour and explanation of the home before we settled into our room and parked in their parking area (for an extra and very afforable fee).
Pros: The rooms were nice with an old home-like feel, the location and proximity to Duval St. were awesome, the parking was great, the breakfasts and happy hours were enjoyable, and the pool was very nice and spacious.
Cons: The tvs in the rooms are very small, which I normally would not bring up because we hardly stayed in our room and watched any tv...but other Key West bed and breakfasts do offer larger tvs. We did enjoy the pool and yes, it is clothing optional which is cool with me, whatever floats your boat. However, I do feel that this seems to be one of the main attractions for guests here, which like I said...I am totally cool with that...but guests should also be respectful if you decide to leave your freaking clothes on, just as I am respectful when seeing it all hang out so to speak. My fiance got a few chuckles from other visitors when he decided to keep his swimming trunks on, but whatever. It says clothing optional, not clothing prohibited. My main con is the inconsistency in the answers and hospitality between the inn-keeper, Steve and his wife (who is lovely like I said before). We did pay for parking and I asked his wife if it would be okay if we checked out and kept the pass/parked there for a few hours to stop at the pool and a place of two on Duval St. before leaving. She told us sure, to stay as long as we wanted. She even checked to see if other guests checking in would need the pass, to which only 1 guest needed a pass and they had plenty of passes already at the desk (which I could see with my own eyes). Upon checking out, Steve demanded the pass, claiming that other people needed it, so I mentioned what his wife had said...and he still demanded that he needed the pass. He said we could park back there without a pass...and that he was the only one who gets cars towed out of there. My fiance said that he commented that his wife just "probably didn't know..." which I find weird since they have both been inn-keepers here for awhile apparently. We did stay at the pool quickly but then left and paid to park somewhere else since he was quite rude to me and we did not trust that he would not tow our car from the site. He just seemed in a big hurry to get us out of there to be honest (and I cannot think of anything we did that would make someone want us to leave).This was poor hospitality compared to what I have been shown at other bed and breakfast type places in Key West. It is possible that we just simply did not fit in, which is ok with me...or possibly that we only stayed one night. Who knows.
So like I said...not a bad place to stay...I just wish the inn-keepers were more consistent (if the answer was no, then the answer is no...but do not tell me one thing and then claim another...and if that happens, at least be courteous about it and not rude).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I feel badly that the customer felt pressure to leave immediately. As I look back at my records, all of the limited parking passes we have were reserved for incoming guests...as I stated when I asked for the pass back. I did tell them to stay in one of our marked spots as long as they would like. Since I invited them to stay longer, it would have been inappropriate for me to have their vehicle towed.
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