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Andrews Inn and Garden Cottages: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 51 reviews
51 Reviews
5.0 of 5 stars
38
4.0 of 5 stars
9
3.0 of 5 stars
0
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 74 B&Bs in Key West
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  • Rooms: 9
Description: Perfectly located behind the Hemingway Estate and down a small lane off of Duval Street, Andrews Inn offers 10 rooms, suites and cottages. Enjoy our... This description is based on information provided by the B&B / inn.
Address:
Zero Whalton Lane
Key West, FL 33040
Check Rates: $154 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Andrews Inn and Garden Cottages

( 3-7 of 51 )
“Okay experience-- not the best”

Andrews Inn and Garden Cottages

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2 of 5 stars
North Carolina
Jul 22, 2008
0/1 found this review helpful

Recently, my boyfriend and I took a trip to Key West just to get away for a few days. We booked the Andrews Inn based on reviews from TripAdvisor, so we thought we were in for a good experience. Overall, I do not agree with many of the responses on this bed and breakfast and there are some things I wish I would have known prior to booking my stay...

Upon arrival, we were expected to pay for our total room up front which I have never been asked to do before (I travel 3-4 times per year), but I complied. Also regarding the financial aspect, we were expected to tip the maid who came in every day and made our bed. I think it would have been nice to have known this expectation prior to our arrival. I absolutely agree on tipping for good service, but this should have been mentioned up front as it is not customary to have mandatory tipping .

I had three major concerns with our overall stay. First of all, we had ants in our bathroom (we stayed in Malagna). It was really disgusting and not what I expect when I spend $175 a night. Very poor extermination regarding bugs. Second, whenever I would go to use my hair dryer, I blew a fuse and we lost complete power in the room (including air conditioning). All three times that I used the hair dryer, I blew a fuse which was really annoying.

Thirdly, (and this is the big one..) we found a SCORPION IN OUR BATHROOM. Absolutely unacceptable. Once again, for the money being spent on the room, we shouldn't have to deal with ants and scorpions in the bathroom. When we told the innkeepers about this problem, we were told that "this is a normal problem in Key West.." and he sees atleast 3 or 4 scorpions a week. Ok, fine.. but I do not want to see them where I sleep. Once again, if extermination was properly taken care of, this would not be a problem. My boyfriend took pictures of it, so for anyone who does not believe me or wants to see them, you can contact me and I am willing to send them/answer any questions you may have.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABSmall's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: July 07, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Tourists
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Average price*: $154 (year-round)
“The Perfect B&B”

Andrews Inn and Garden Cottages

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5 of 5 stars
south carolina
Jul 19, 2008

We just returned from our trip to the Keys. Our stay at the Andrews Inn was truely wonderful. We stayed in the Roma room and the Pamplona room. Both of these rooms were tastfully decorated and roomy, considering both rooms had a king bed. The continental breakfast was good and balanced, with ample items.

The lush tropical foliage surrounding the grounds and the pool made relaxing by the pool wonderful.

Jorge and Tom were the exceptional host. They booked all of our excrusions and was very helpful with dinner reservations.

The afternoon happy hour was excellent, although the Bud Light could have been a little colder.

Considering the location, price, and all the ammenities, the Andrews Inn is the perfect spot to vacation in the Keys. Never again will I search for accomidations in the Keys. The Andrews Inn will ALWAYS be our choice of lodging.

  • This TripAdvisor Member:
    • Liked — Price and location with all of the ammenities
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
partyhardy51's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
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Average price*: $154 (year-round)
“Andrews Inn is a "10”

Andrews Inn and Garden Cottages

Jun 23, 2008
2/2 found this review helpful

My husband & I (mid-30's) haven't had a vacation for just us in 5 years. Since we have never been to Key West, I read close to all the reviews for the 75 B & B's & Inn's and most hotels located on the island. Andrews Inn was the best decision we made!!! The location was perfect. It's located right off Duval St. but, tucked away so it's like your own secret paradise. We never heard any people on Duval St., no matter what time. We had a couple of late nights ourselves and still heard nothing! My husband & I loved the fact that we could shop, eat, catch the Trolly, and walk to the busy end of Duval St. at night within 1-10 mins. Our room (Madrid) was very clean, spacious, AC was always nice & cool, and a great spot by the pool with table & chairs right outside our door for breakfast (also perfect) and some quiet time - loved it! The pool itself was impeccably clean with relaxing warm water - never crowded. We only saw 2-4 people enjoying it at a time. The staff was terrific!!! My morning conversations over coffee were very informative. I got to learn a lot about the island (history, origins of foods, etc.) and asked frequently if we needed anything...always felt comfortable & welcome - like home. Definitely take advantage of the locals' knowledge, it's the best way to learn about the island. Also, take the time to go on a sunset cruise (only 2 hours), it's absolutely breathtaking!!! My husband & I are already trying to plan another trip back to Key West and Andrews Inn!!!

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skelly34's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
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Average price*: $154 (year-round)
“We found what we were looking for!”

Andrews Inn and Garden Cottages

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4 of 5 stars
chattanooga, tn
Jun 9, 2008
1/1 found this review helpful

We just returned from one of the most relaxing vacations we have had in 10 years of travel. My husband and I stayed in the Roma room at the Andrews Inn for four nights and really enjoyed ourselves. The staff was really friendly and helpful, making dinner reservations for us and making referrals for fun places to go in Key West. We rented bkes from the inn and they were perfect. We had been to Key West before and were looking for a place to stay the felt like the real Key West, not a touristy fake disney style representation of it. We found it. We are not hand out at the hotel kind of people and we totally did on this trip!

The location was perfect, close enough to Duvall to be near the action, but far enough away from the bars to be quiet. We walked or rode our bikes every day and night and felt completely safe, even after midnight.

Happy hour every day was lovely, the breakfast looked fab ( we chose to eat elsewhere on our way to other activities, but we did enjoy juice and coffee). The compound was really lovely with lots of beautiful plants, very well decorated front porches and of course lots of cats! The pool was very small, but it was perfect for our needs ( who is going to be doing laps after sailing for 6 hours?). The room was comfortable and clean with a large king size bed, and beautiful antique armoire, flat screen and writing desk. The bathroom was small, but big enough for our needs.

The only thing that made it less than perfect was the mattress on the bed was very soft and with a bad back, was uncomfortable and the hot water is not really hot, but it was 90 degrees outside! Who needs a scalding shower? I didn't mention it to anyone, but I know if I had, it would have been handled immediately!

We truly enjoyed Jorge and the rest of the owners as well as the entertaining staff (who brought us mangoes!). We checked out at 11am but our flight didn't leave until 5:30, they wer kind enough to let us keep our bikes and swim until we left for the airport. That, my friend is customer service that you no longer find anywhere any more! Really a lovely place to hang out and venture out from in fabulous Key West. We will recommed the Andrews Inn to all of our friends and also will return on our next stay in Key West!

  • This TripAdvisor Member:
    • Liked — The staff, the pool area, the atmosphere, the local
    • Disliked — The old shower, the soft mattress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
momswann's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: December 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
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Average price*: $154 (year-round)
“Outstanding Place To Stay!”

Andrews Inn and Garden Cottages

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5 of 5 stars
Asbury Park, New Yersey
Mar 27, 2008
1/1 found this review helpful

Couldn't be happier with our stay at the Andrews Inn! Our room (Roma) was clean, comfy and homey with a nice big, high bed, nice size L-shaped bathroom and porch with two chairs to read and relax on. The breakfasts were great, by the pool with everything you would want including mimosas! And the happy hours was like having cocktails at home except here it was around and in the pool with good friends from all over the country. We were having great conversations with people from mid-state California and St. Louis and we are from New Jersey. So we were saying we were representing the whole USA. We rented bikes that were available right at our door and saw everything in Key West! What a great ride to the National Park and beach there and went swimming too. Andrews Inn is located perfectly for access to everything in Key West and we cannot say enough about the staff. Tom and Jorge are the best! The friendliest and most informative people you ever want to talk to for places to see (Aquarium and Mallory Square Sunset Performers) and eat (Louies Backyard and Half Shell) and just great conversation in general. If you want to be away from it all but close to everything and expect the best stay in Key West, stay at the Andrews Inn! You will love it. We have great memories and we can't wait to go back!

  • This TripAdvisor Member:
    • Liked — Away from it all, but close to everything. Comfy, clean homey room.Friendliness and info from staff. Breakfast and happy hour and pool.
    • Disliked — Having to leave. Everything was great!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsburyJersey's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $154 (year-round)

Reviews of Andrews Inn and Garden Cottages

( 3-7 of 51 )
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Andrews Inn and Garden Cottages Address

Zero Whalton Lane, Key West, FL 33040