We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Stay at Sunset Key” 4 of 5 stars
Review of Sunset Key Guest Cottages, A Westin Resort

Save Saved
You added Sunset Key Guest Cottages, A Westin Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sunset Key Guest Cottages, A Westin Resort
4.0 of 5 Resort   |   245 Front St, Key West, FL 33040   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #14 of 41 hotels in Key West
Cary, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Stay at Sunset Key”
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at Sunset Key the week of July 13th. This was our second stay at this resort and like the last we really enjoyed it.
The restaurant onsite Latitudes has excellent service and food. The only hiccup with our stay was the first evening when there was a blackout.
When we got back to the Island after dinner on Duval we were unable to get into our room as there was no electricity. After sitting in the lobby for
over an hour I asked for some ice water which I was told they did not have. There were not enough seats in the lobby so we asked if we could
sit in the bar but was told we could not since it was closed. The night manager eventually showed at 12:30 am with keys and got us into our rooms.
Along with no AC our room was in the 90s and the fact that they were working on a cable just outside our bedroom door made it very difficult to sleep.
I always carry a flashlight with me when I travel and thankfully I do, since we were all told the resort did not have any to lend us. The Resort needs to
have some sort on contingency plan when something like this happens. Also there was no mention of any sort of compensation for the
inconvenience. Overall we had a good stay at Sunset Key.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

353 people have reviewed this hotel

Traveler rating
    226
    74
    29
    11
    13
See reviews for
113
107
4
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We went with three others couples for a three night trip. We all enjoyed Key West in general but fell in LOVE with the island! From the 2 bedroom cottages to the private beach and pool everything was perfect! Latitudes is one of the most romantic restaurants we have ever eaten in! The muffin baskets were just icing on the cake!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean and peaceful. You can enjoy Key West but be able to escape the noise and crowds. Pros: beach was clean, cottage (3 bedroom) was huge, staff was very friendly, loved the morning basket of muffins and fruit, ferry that took you to and from Key West was very punctual & it is a short ride; free wi-fi, we rented a boat and the dock was great being able to board it at the resort (rented it from another location); they provided a great supply of coffee and real creamer not powder

cons: every time you want to go to Key West you have to wait on the ferry, but that is the price you pay for a quiet atmosphere

Hints: take a collapsible cooler so that you can take perishable items to your cottage from Key West; we did the grocery service which was fine but I like picking out my food items myself; they provide beach towels; if you need a taxi - sometimes the ferry captain can call ahead and get you one; if you arrive early - leave your luggage at the Westin at the Marina and they will take it to your cottage while you enjoy Key West

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the place to stay in Key West. A short boat ride to a private island with beautiful cottages. We stayed in a two bedroom cottage. The service was excellent, the muffin basket every morning was delicious. The beach is small but does the trick. Bring water shoes since the shore line is full of rocks and hurt to walk on. It is away from the crowds of people in the town of Key West. Very private and yet you can be in the middle of the party on Duval Street quickly and easily. Park your car at the Westin and never use it again until you leave. The concierge took care of all our reservations, tours and water sports. It is worth every penny!!!

Room Tip: Don't pay the higher price for ocean front. Book an ocean view and you will have a great view w...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I reserved a 1-bedroom cottage some weeks ago, and mentioned that we would be celebrating my girlfriend's 30th Bday and that I was planning to propose at Latitudes that evening. Upon arrival I discovered that we had been upgraded to a 3-bedroom cottage!
The accommodation and the whole island in general is just dreamy. My fiancee loved it, and the staff at Latitudes restaurant could not have been more accommodating/helpful. We will definitely be back, whenever I can afford to spend that sort of money again!
The only issue we had with the whole place was that the beach is pretty rocky when you initially try to get into the water, just because all these little stones seem to wash up on shore. Other than that the place was flawless!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prior Lake, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to surprise our husbands with a quick weekend trip to Key West to celebrate their 55 th birthdays. Sunset Key was the perfect choice! Tami helped check us in and made sure that we were happy with our cottage, even making several trips to the pool area to find us before our cottage was ready. We were upgraded to a three bedroom cottage with a perfect view and great balcony for relaxing! The cottage was very clean and decorated to perfection. The breakfast basket we received each morning was a perfect way to start the day. The complimentary cheese plate and wine that we received from the concierge desk was the extra personal touch that only comes from a true first class property. We loved the location... Close to the action, but far enough away to be able to relax at the pool and beach. It was a great weekend!! Thank you Sunset Key!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review, 1 week ago
Dear Guest:

Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay and look forward to welcoming you back to Sunset Key in the future.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is what you expect when you stay here. The brand promises consistency of premium accommodations.

The scenery is breathtaking and the rooms are wonderfully comfortable. You'll be sure to get a great nights sleep and be rested and refreshed for your vacation!

Worth the cost to enjoy your stay.

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinKW, Manager at Sunset Key Guest Cottages, A Westin Resort, responded to this review, 1 week ago
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed a relaxing and restful vacation and look forward to your return visit in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sunset Key Guest Cottages, A Westin Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Key Guest Cottages, A Westin Resort

Address: 245 Front St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Key West
#6 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
#6 Spa Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset Key Guest Cottages, A Westin Resort 4*
Official Description (provided by the hotel):
Sunset Key Guest Cottages is a secluded tropical island sanctuary located just 500 yards off the coast of Key West Old Town historic seaport district featuring private cottages. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookingOdigeoWL, Hotels.com, HotelsClick, Travelocity and Agoda so you can book your Sunset Key Guest Cottages, A Westin Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest

Owners: What's your side of the story?

If you own or manage Sunset Key Guest Cottages, A Westin Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.