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“Very relaxing, great staff!” 5 of 5 stars
Review of Sunset Key Cottages, A Luxury Collection Resort, Key West

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Sunset Key Cottages, A Luxury Collection Resort, Key West
4.0 of 5 Resort   |   245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)   |  
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5th Night Free & Credit
Ranked #21 of 46 Hotels in Key West
Certificate of Excellence 2014
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very relaxing, great staff!”
5 of 5 stars Reviewed March 24, 2014

We just returned from the Sunset Key Cottages, and we were very pleased! Since we had two teenagers with us, I booked a 2 bedroom cottage since I needed the two rooms, the cottage was very nice and clean, 3 full bathrooms which is very convenient. The cottage has a great porch for hanging out. The cottage is a little dated, but nice. The only complaint I guess my wife and I both had, is the master shower is huge, and has one little weak shower head....it would be perfect to have a bench in there with a "rain" shower head!! The staff was VERY nice and accomodating...our luggage did not make our flight for some reason (which now I have heard is common), so the Westin staff helped us out! The beach is clean, not crowded since they limit the number of guests who can come over from Key West. Advice-lots of shells in the water, so you might pack water shoes as the shells can hurt your feet. Our boys played basketball, tennis, fished from the boat dock and loved the pool. With the boat running every 30 minutes over to Key West, going back and forth was never an issue. The food at Latitudes is awesome, but VERY expensive. If you want a patio table at Latitudes you need to make a reservation in advance. The fishing guide and parasail guys picked us up right there at our dock, very convenient! My favorite drink at Latitudes...Key Lime Colada! Thanks Sunset Key...we'll be back!!

Room Tip: A couple of the cottages on the Northern most side have huts in front of them, you can still see the...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, April 7, 2014
Dear Guest:

We are delighted to hear you enjoyed your stay with us and look forward to your return visit to Sunset Key!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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431 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Houston, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2014

Staying at the Sunset Key Guest Cottages is a way to have it all in Key West. The fun and revelry of Key West but the luxury and serenity of Sunset Key. We stayed in a 4 bedroom cottage. There are only 2 and well worth the price. We were in the "Dolphin", adjoining Latitudes. I will probably request the other 4 bedroom next time for more privacy but with a little heavier landscaping around the private pool and the water wall in the pool flowing harder it would basically solve the privacy issue. Be sure to eat at Latitudes and request Dan as your server. He is a delight and goes above and beyond to make sure you are happy. My husband loves cappuccino and Lattitudes frother was broken so Dan brought his own and made sure my husband's cappuccino was waiting every morning. Tracy, in the spa, went out of her way to make sure we selected the best treatments and made us feel special before we ever booked a service. People like Dan and Tracy make Sunset Key special. The entire staff goes the extra mile to be gracious and welcoming.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 26, 2014
Dear Guest:

Thank you for the positive review. We are delighted to hear you enjoyed your stay at Sunset Key and will pass along your comments to Tracy and Dan. Thanks again and we look forward to welcoming you back!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dalton, Georgia, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2014

It was a blustery November, but we found plenty to do. The boat/shuttle over to Sunset Key is right @ Mallory Square. There is a boat every 30 minutes so it is convenient. However you don't necessarily need to leave. Breakfast is delivered to your cottage each morning in a basket. Restaurant, bar, pool, beach, nice porches. What more do you need.? The cottages have SMALL kitchens & you can even have groceries delivered ! We were given a private tour by the manager & he rode us around the private homes, too. Although we did not go inside any of them. Walked around Duval & checked out the raunchy t-shirts from the store windows. Enjoyed a movie @ The Tropic & had many VERY nice meals.

Room Tip: Many nice hotels & rental properties in Key West. We got a fabulous deal through American Expre...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 26, 2014
Dear Guest:

Thank you for the positive review. It is always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2014

We visit Sunset Key every year, for 13 years, in March or April and stay for 10 days. The island is full of beautiful foliage, a relaxing pool, great beach, and well appointed cottages. The restaurant Latitudes serves very good food, in an absolutely beautiful atmosphere. A perfect place to watch the sunset! I highly recommend Sunset Key Guest Cottages! At least once in your lifetime!!

  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 26, 2014
Dear Guest:

We are delighted to hear you enjoyed your stay and look forward to your return visit to Sunset Key!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

We stayed the end of February .. Everyone and everything was wonderful. Special thanks to Rebecca, Mack, Jan and Lazio ....and Ronaldo ... You made our perfect vacation possible. We will most definitely be back ... We had a beachfront cottage ... Couldn't get any better .. Paradise ..
And the Spa was just divine .

Room Tip: They are all good .. Just depends on what you want. We wanted beach front.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 17, 2014
Dear Guest:

Thank you for your review. It is always great to hear that our guests enjoy their travels. We look forward to welcoming you back and will pass along the good review.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2014 via mobile

We loved it! Our Sunset Key vacation was exactly what we were looking for. . . . sun, comfort, sandy beach, great service (Concierge Mac was the best and Amy the Westin manager on Key West was extremely helpful), fine dining at the Latitudes, pool with restaurant/bar and Key West restaurants and bars minutes away via shuttle. We rented a partial ocean view near the pier and restaurant. The two bedroom, three bath cottage was very comfortable, well equipped and very clean. Expensive, but you get what you pay for. Can't think of one negative.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 12, 2014
Dear Guest:

Thank you for writing this review. We are delighted to hear that you enjoyed your stay with us. It is always nice to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
114 reviews 114 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 4, 2014

We had the lighthouse cottage... The linens, the cottages colors, the sound of the sea... We all slept like baby's, well grown up baby's...:) :).
The 2 bedroom cottage has king size beds in both rooms and 2 complete bathrooms. So 2 couples could sleep super-comfy. There is also an extra bathroom and an extra sleeping couch.
It's a life time experience, worth every penny. The relaxing comes naturally once you hope into the boat that will take you there. Is like the fantasy island....
A basket full of muffins and goodies, is brought you in the morning... service is superb…Pamper is the word!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Sunset Key Cottages, A Luxury Collection Resort, Key West, responded to this review, March 7, 2014
Dear Guest:

We are delighted to hear you enjoyed your stay with us and we look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunset Key Cottages, A Luxury Collection Resort, Key West

Address: 245 Front St, Key West, FL 33040 (Formerly Sunset Key Guest Cottages, A Westin Resort)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Key West
#7 Spa Hotel in Key West
#9 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sunset Key Cottages, A Luxury Collection Resort, Key West 4*
Number of rooms: 40
Official Description (provided by the hotel):
Sunset Key Cottages, A Luxury Collection Resort, is a secluded tropical island sanctuary located just 500 yards off the coast of Key West, featuring private cottages. ... more   less 
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Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest

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