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“Better Than They Claim to Be!” 5 of 5 stars
Review of The Mermaid & The Alligator

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The Mermaid & The Alligator
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729 Truman Avenue, Key West, FL 33040   |  
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Hotel website
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Hotel amenities
Special Offer
Free parking
Ranked #1 of 93 Key West B&B and Inns
Certificate of Excellence 2014
london
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Better Than They Claim to Be!”
5 of 5 stars Reviewed February 7, 2011

We have stayed at Mermaid & Alligator for a number of years now over New Year and for the last few years have reserved the Bamboo Room and we certainly do not recognise any of the comments made by Davidpy of London - in fact we are always impressed with the updates and changes made to the rooms each year. We too are British and have always found Paul and Dean to be genuinely nice guys - I think you only have to look at the reviews on this site to form an opinion of the quality at the Mermaid ......it speaks for itself!

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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650 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Tewskbury MA
1 review
5 of 5 stars Reviewed February 4, 2011

We stayed for 4 night Jan 2011. The room was lovely, sparkling clean with very friendly staff. Felt very at home. They have 2 dogs who were "the hit of the show". Breakfast was delicious with a wide selection served outdoors in a fantastic garden! You could spend the day at the B&B using their heated slashpool/relaxing/using a hammock. We all most had to tear ouselves away from our cozy spot to go explore Key West. They have cocierge service to arrange any trips you might like to take. Mermaid & Alligator pays huge attention to detail. We would return there anytime and would reccommend it to anyone who loves the B&B experience. These folks have it down to an art form. And the dogs are just the cutest! Thanks to all who made our stay so wonderful!

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Top Contributor
98 reviews 98 reviews
39 hotel reviews
Reviews in 54 cities Reviews in 54 cities
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed February 3, 2011

Found our way there easily using GPS. Off street parking, which in Key West is really a must. Park your car and you'll probably not need it again during your stay. Walk to great restaurants or Duvall Street. Take a cab if you need to go further afield as they are quite inexpensive. The location is really conveninent to everything. Our only complaint about the location was that Truman Street is a busy one but fortunately calms down at a sensible hour. Not terribly fond of the proximity of the church across the street as the church "bells" could be quite loud at hours when we preferred to be sleeping in. Neither were major annoyances and would certainly not keep us from staying there again.

Loved the enclosed private garden from the minute we entered. A picturesque grotto framed by beautiful palms of every size and description. Gorgeous orchids everywhere and the soft peeps of lovebirds and parakeets in cages scattered among the trees. Several little nooks and crannies where one could read or simply relax in private. If you don't love dogs, don't stay here. There are two adorable and thoroughly engaging flat coated retrievers who are actually the owners of this inn despite what their masters might tell you. I'd have loved to stash them in the SUV and frisk them away. I miss them already.

Hot breakfast is served every morning in the garden and everything tasted excellent. There is a desktop set up for all to use but wireless service is available in your room if you somehow feel you need to use your laptop. We headed out everyday shortly after breakfast. Returned in the afternoon for a relaxing half hour in the pool, which is really a huge hot tub, then had a lay down before heading out for dinner. Staff were always available to suggest restaurants and made all of our reservations and sent us off with a map and directions. Their suggestions were always spot on.

We chose the Garden Room on the first floor because of its close proximity to the heated pool. It was a little small for two people, but you really don't expect expansive rooms in older B&B's and our only complaint would have been that it was adjacent to the front door and you could hear people coming and going. A lot of thought has been put into updating the interiors of rooms. Everything has been accomplished tastefully with tremendous attention to architectural detail. Baths feature new Euro style fixtures, the bedroom has attractive furniture and interesting artwork adorns the walls. Towels and linens are very upscale.

All in all, it was wonderful. We are very picky travellers and I would say without reservation we would return to the Mermaid and most likely will do just that. We're pleased we picked it.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Macon, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2011

The Mermaid & The Alligator was just a wonderful experience. My husband and I spent 2 days at one of the resort hotels in Key West for a meeting, then moved to the B&B. Upon arrival, I was thrilled with the location, the cleanliness, the GREAT staff, the fantastic 2 mascots of the B&B, Caya and Havana. 2 beautiful dogs that greeted us and entertained us during our stay. The breakfasts were the best, and thoroughly able to relax in the beautiful Tropical Gardens that surrounded the inn. If you are looking for a B&B in Key West, this is where you need to stay!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stony Brook, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2011

We had a wonderful stay! The house is beautiful, the grounds lush and tropical. Paul & Dean are welcoming and make you feel at home, Geri & Rebeca did a great job as well. I have never seen a cleaner place-- the housekeeping staff is 2nd to none. We loved the dogs-- they are well-mannered and charming. They also helped us miss our own a little less! Our room/suite was roomy and homey, complete with bookshelves loaded with lots of reading material.
This was a big splurge for us pricewise, and that being said I wish there's been a bathtub in our suite. I also wish the bathroom had a fan-- it got very steamy after showers and did not clear rapidly. The ceiling fan in our room was a bit noisy so we opted not to use it. But overall it was a wonderful place that we would not hesitate to return to or recommend to other travelers.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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White Lake, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2011

This was our second stay at this beautiful inn and we highly recommend. Gorgeous gardens, wonderful staff, friendly dogs, excellent breakfasts, clean, comfortable, beautifully decorated rooms, good location to Duval Street...could go on but you get the picture that we really like this place! Key Lime and Papaya rooms are perfect for two couples, great porch shared by these two rooms is nice to sit and relax,

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
5 of 5 stars Reviewed January 18, 2011

This was my 6th stay at The Mermaid and Alligator. The staff is warm and friendly, the rooms are absolutely beautiful, the gardens are just beyond belief. I would highly recommend this romantic get away.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mermaid & The Alligator

Address: 729 Truman Avenue, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 93 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West

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