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The Mermaid & The Alligator: Traveler Reviews

729 Truman Avenue, Key West, FL 33040
Hotel website
Hotel amenities
Special Offer
Free parking
The Mermaid & The Alligator
Ranked #3 of 98 Key West B&B and Inns
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478 reviews from our community

Traveler rating
    439
    26
    8
    4
    1
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Families
16
 
Couples
375
 
Solo
9
 
Business
4
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Spot-on hospitality in Key West”
5 of 5 stars Reviewed December 13, 2012

Boyfriend and I stayed here for three nights (in Royal Poinciana room) in mid-November for the end of our Keys road trip. It may be a bit pricier than other Key West hotels but, we can say with certainty, it was worth every penny. Completely refreshing to stay in an establishment that's thought of everything a traveler could want, and need, for their time in Key West - beach towels and chairs on loan, complimentary wine in the evenings and soft drinks throughout the day etc. Really impressed by the meticulous attention to detail of the interiors, as well as the hospitality - great restaurant and sightseeing tips, lovely breakfast service. An added bonus (besides the lovely, lovely dogs), is the free parking, for which lots of other hotels in Key West charge you an exorbitant amount! Highly recommended when you want a bit of charm and great service in your Key West holiday - wish we could've stayed longer!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westford
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Best of the Best”
5 of 5 stars Reviewed December 12, 2012

Our last visit was in 2008, four years later our 4th visit was even better than we remembered. We were warmly greeted by Rebecca and shown to the Garden Room, our favorite. At The Mermaid & The Alligator everything exceeds expectations. Delicious breakfasts (thank you Geri and Paul), afternoon wine and snacks and a lovely outside area to socialize with other guests - or just spend alone time. They think of everything for you, from everything you need for the beach including towels, umbrellas and sunscreen, to rain umbrellas or a personal item you forgot from home. The location is perfect as you can walk to anywhere in Old Town. The two beloved dogs, Havana and Caya, are a joy. The dogs are well trained and there are signs at the tables asking guests not to feed the 'Muffin Monsters' - they keep a jar in the kitchen filled with treats for guests to give them. We are glad that Paul and Dean decided to make the M & A completely smoke free. Consider a visit after Thanksgiving to see the gorgeous holiday decorations put up by Dean. Award winning. Thank you Dean, Paul, Rebecca and Geri - every visit is like coming home.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stockholm, Sweden
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Home away from home”
5 of 5 stars Reviewed December 11, 2012

This place is a wonderful haven. Our little group had a very relaxing three days in the end of October. The B&B was so nice and cosy, we didn't want to leave. We stayed in the Key Lime room and the Papaya room. The rooms were kind of small by american standard but having a sound machine (who doesn't want to snooze to ocean waves?!) and your own porch complete with a rocking chair made up for that. Having access to the tv room in the main house with its tropical gardens was also a big plus. Breakfast was really good and and we especially enjoyed the 3 o'clock lemonade and 5 o'clock wine. 2 nights we ordered take-out and dined in, never has chinese food and pizza tasted so good. The garden has, besides the breakfast area, several seating areas where one can hang out and eat, drink, talk, sunbathe or read a book. Really, you don't have to leave if you don't want to. Last but not least I'd like to mention the great staff. Dean made us feel very welcome immediately and was very helpful when needed. The dogs were great company and we had a lot of fun playing with them. I would definitely go back and stay at The Mermaid and Alligator.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Absolutely amazing Bed and Breakfast!”
5 of 5 stars Reviewed December 10, 2012 via mobile

Beautiful and clean accommodations. Lusciously decorated for the holidays. The grounds are a tropical paradise and it is in a prime location for old town Key West. The Garden Room was just exquisite. Dean, Paul, Rebecca and Geri were great hosts, provided wondeful breakfasts and held an awesome Christmas Parade party.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK, North Yorkshire
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Heaven is a corner of Truman and Windsor.....”
5 of 5 stars Reviewed December 8, 2012

We are lucky to have just returned from a wonderful 10 night stay at this magical historic inn - sadly though as we could quite happily have stayed much longer, it felt like home.
As everyone has said, the inn and gardens are beautiful, in fact we chose to be married there, by Geri who was superb, and with thanks to Dean and Paul for allowing us to, we had a very special quiet ceremony just for 2. A special day.
We stayed in Royal Poinciana which was perfect....loved the decor and the footstep up to bed I will miss! The large covered balcony was great for chilling before going back out after a busy hot day in Key West, and had a lovely breeze most days. Because we were there awhile, we spotted a few of the other rooms, all looked lovely.
It was a privilege to watch as Dean and Paul added wonderful new christmas decorations around the inn and grounds day by day in preparation for the holidays. Attention to detail, little touches and an eye for beautiful artwork - totally relaxing, beautiful, homely inn, unpretentious, unintrusive yet always on hand to help, friendly - with a team of wonderful staff - I could go on.
We loved relaxing in the downstairs rooms with Caya and Havana sat nearby - bliss!!
The breakfasts were great each morning, and as others have said the little extras such as snacks, wine, beach towels etc etc etc.
We walked quite a bit during our stay and the inn is an easy 10-15 mins stroll to many great restaurants, and of course Duval etc. The Mermaid and Alligator was a wonderful retreat at the end of a busy day.
So, after much planning, and expectation, we couldnt have asked for more from our stay here and we will definitely be returning.
Thank you again to Dean & Paul, Geri, Rebecca and the whole team! Pics to post soon.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 8 more reviews by DisneyAJ for Key West
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Additional Information about The Mermaid & The Alligator

Also Known As:
The Mermaid & The Alligator Hotel
The Mermaid & The Alligator Hotel Key West
The Mermaid And The Alligator
Address: 729 Truman Avenue, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool
Hotel Style:
Ranked #3 of 98 B&Bs / Inns in Key West
Price Range: $$
Official Description (provided by the hotel):
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 

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