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“Beautiful, relaxing, comfortable ......... would recommend!” 5 of 5 stars
Review of The Mermaid & The Alligator

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The Mermaid & The Alligator
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729 Truman Avenue, Key West, FL 33040   |  
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Hotel website
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Hotel amenities
Special Offer
Free parking
Ranked #1 of 94 Key West B&B and Inns
Spain ...... but Scottish
Top Contributor
135 reviews 135 reviews
46 hotel reviews
Reviews in 65 cities Reviews in 65 cities
59 helpful votes 59 helpful votes
“Beautiful, relaxing, comfortable ......... would recommend!”
5 of 5 stars Reviewed December 1, 2012

Sat nav took us right to The Mermaid & Alligator which was absolutely beautiful........
Main house was cool & dark with interesting artifacts, opening into a lovely kitchen area with guest fridge full of sodas n water & then to a shady rear patio were the happy hour wine & savoury cake were laid out.
Our Bamboo Rm with it's own terrace & beautiful interior was a few steps into the tropical garden with hammock , loungers, water feature, tented seating area etc. Bed was very cofortable & the attention to detail is exceptional .... right down to the 'sound effects' box which had us sleeping to the sound of reaig waves each night!
The small but deep pool was lovely, with spa jets beneath the sculpture which gives the house it's name.
Dean & Paul are gracious hosts and Geri & Rebecca took very good care of us. Enjoyed breakfast by the pool each morning. Plenty of recommendations for local restaurants - Cafe Sole with it's famous Hog Snapper was our favourite!

Room Tip: Bamboo room in the beautiful gardens, was spacious with large sitting area inside and private terrac...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2012

We stayed here for 3 nights in the Caribbean room and loved it. Once you go into the backyard and experience the garden and sounds of the birds, you'll never want to leave and explore Key West. You will be very well taken care of while you are there and no request is a bother for them. The two 4 legged girls will also make sure you keep active throwing their head-less toys for them (squeekers long removed). Very close to the action yet far enough away to enjoy the properties quiet pool and sitting areas.

Room Tip: All of the rooms are great.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

We had a wonderful stay at this B&B. The staff, house, grounds and location are fantastic. The staff went out of their way to make our stay comfortable. We loved the location and had a lot of fun trying the local restaurants and biking around town. We would definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Furnes Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

This was our first trip to Florida and Key West, and what a pleasant surprise to find this wonderful place nicelly located in the centre of Key West. Dean and his staff was so friendly and helpful regarding every need we had, and the calm and quiet atmosphere in the beautiful garden was very relaxing. The rooms are beautifully decorated and spacious, and the breakfast was delicious - and varied from day to day.
The only thing we wold like to change- if possible, was to spend a few more days at The Mermaid & The Alligator!

Room Tip: We think the room faceing the garden is quiter.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
131 reviews 131 reviews
88 hotel reviews
Reviews in 69 cities Reviews in 69 cities
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed November 21, 2012

As an Australian Key West had always been a bucket place for me...Mainly due to the fact that it's not your typical US big city and i'd always been curious to know what it looked like. A friend of mine who used to work on cruise ships had been and raved about it, So i knew on my latest trip to the US i wasn't missing out!

After tossing up between "Alexanders" and "The Mermaid" i finally decided to stay at The mermaid.

I started dealing with Geri via email and she was a delight from the get go! Very knowledgeable with advice, Had some great suggestions and everything was handled immediately. I booked the "Royal Poinciana" suite and was there for 3 nights from Wed oct 17 to Sat Oct 20.

So after making my way to the States and a few days in NY it was time to go to Key West, I flew in via Tampa and took a cab to the house getting in at 9pm. ($8...so cheap!) i unwittingly ended up at the side door but some fellow guests soon saw me and very kindly let me in,

Paul and Dean were in the Kitchen and immediately made me feel welcome and my first impression was they seemed like really nice guys (I hope they don't mind my saying this but they're a cute couple! :0)

Paul graciously took me upstairs, showed me my room and explained about the house and quietly exited so i could rest up and decide if i wanted to do anything that night.

My first impression of the room? They have done an excellent job! The fittings and touches are very elegant, i loved the fact the room had a Brookstone sound machine (I actually ended up buying one before i came home!) and it was very spacious.....Even little touches like the books in the bookshelf, I was really impressed.

The bathroom was a decent size, The tolietries were high quality (Were they Aveda?) and again they did a great job.

The room was serviced each day.

The next morning i woke up to a thunderstorm with quite a bit of ferociousness and i was concerned it may impact the whole day...Fortunately it was gone by 10am, After getting up, dressed and showered i headed downstairs and finally met Geri, They were using the dining table due to the storm (breakfast is usually outside served at the tables by the pool) and i met my fellow houseguests....They were from Colorado, Texas, New Jersey and were all friendly and welcoming...it really did feel like a extended family environment (Hi to any of them who may read this) Breakfast was buffet however each morning Geri/Paul etc will cook one speciality item and offer it to you, In any event it was delicious!

After breakfast and bidding adieu to my fellow houseguests as they left to do their various activities i sat down with Geri and planned my day, My first full day i took the Hop On, Hop Off Bus and went through various points of the island such as the Southernmost point, The hemingway Museum (I got off and did the tour....very much worth it and fascinating) Duval Street, Mallory Square etc.

I ended up walking back to the B&B from Duval and it's only 4 blocks...it was very handy to be able to walk to Duval and surrounding streets for dinner each night and at the same time be far enough removed that you dont get all the club/bar noises/patrons stumbling around.

Would i recommend any restaurants/Pubs? The best one i found was actually a suggestion from Geri/Dean/Paul called 2 cents on Applerouth Lane just off Duvall (Not far from the Mallory Square end) i had some really nice fish (Grouper i think) from memory, It's also handy to know there is a Haagen Daaz for dessert nearby!

My second full day Geri had booked me onto "Danger Charters" for a snorkelling/kayaking trip, i woke up a little late but Geri very kindly organised me a cab and i got there with time to spare. It was fantastic! Saw lots of wildlife and sea creatures, we even had dolphins come up to the boat, i met people from all over the US and Europe and lounging on the sandbar in the middle of the ocean was a weird but amazing experience, The kayaking was fun (Except the fact we had a lot of jellyfish around that day) and the snorkelling (No jellies in that area fortunately) was definitely a highlight as i spotted a Manta Eel and Stingray.

My last day i was dissapointed to be leaving as Gooberfest and Fantasy Fest had just started to kick off but Paul made a great omelette for breakfast and i was talking to some nice people from Chicago.

Rebecca checked me out and she also seemed really friendly. Geri had pre organised a shuttle to Fort Lauderdale for me and sure enough they picked me up punctually and got me up there safely.

Now for Caya and Havana..... This was another reason i picked this inn as i'm a dog person and it made me feel even more at home having these two around....They really are the "Southern Belles" of this home,

Caya being a little younger seemed a little more playful and loved her stuffed toys and having all these people to play with, Havana was also friendly and i enjoyed patting them in the evenings although they were pretty tired after a long day of playing....What a life!

i never used the pool as truthfully i ran out of time but it looked very inviting!

There was a church across the road, i personally found the bells kind of charming!

Unfortunately Key West is not a short journey for me....However i will say i will be back! (This time with friends) i had such a great time and found it to be the most quaint little town i really did not want to leave!

Thankyou again for everything Paul, Dean, Geri and Rebecca & housekeepers...you really do run a piece of paradise so to speak down there and i can honestly say your Inn was the highlight of my trip.

And on a side note to Paul: You remarked when i first got there how light my suitcases were....Just in case you were interested they were both overweight as i told you they would be by the time i checked in to go home! Haha!

Will definitely be back!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2012 via mobile

We stayed for three nights in November and whilst the Setting of the B&B is beautiful we were not made to feel overly comfortable and felt a bit like we were intruding in the owners house when using the downstairs space. There are some lovely touches, for example the wine at 5pm and the breakfast was delicious. We had booked into the treetop bedroom as the other two rooms we had hoped to stay in were fully booked and whilst the room is fairly spacious the low ceilings and lack of natural light made the room feel somewhat smaller and you have to have the lights on even during the day to be able to see.
Overall it is a very efficiently run B&B, however the atmosphere could be a bit warmer.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MermaidAlligator, Owner at The Mermaid & The Alligator, responded to this review, November 19, 2012
We’re sorry these guests felt a bit uncomfortable. We are there to offer assistance but not to intrude on a guest’s privacy or space and will always grant this if we feel that is what they are seeking. We are always happy to greet any guest who chooses to stop and chat, in fact we love to talk! The common space is for all of the guests to enjoy, use the guest computer, watch TV, read or just relax. This is what many do and we are happy to see them enjoying themselves. Go ahead, fall asleep on the sofa!

The Treetop Suite is a favorite of most guests who stay in it. It is the only room on the 3rd floor, very private, as we describe “above it all”. The historical home is built of Dade County Pine which is exposed where possible as are the gabled ceilings in the Treetop Suite. There are windows on 3 sides with select walls painted bright contemporary tropical green.

All of our rooms are different styles; this is one of the many great things about the Mermaid & The Alligator. We always describe the rooms in detail in e-mails or on the phone as our desire is for the guest to stay in the room that best suits their wishes. Unfortunately this was the only room available and it wasn’t quite right for this particular guest. Next time you are visiting from the UK please give us another try, maybe the Sun room with is 6’ high windows will be a better fit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 15, 2012

This was our first visit to Key West, we stayed at the Mermaid & Alligator for 5 nights. This B & B is awesome. The staff were so welcoming and helpful in planning excursions. We stayed in the Papaya room which was a little small but who spends time in the room while in Key West. The room was spotlessly clean and beautifully decorated. The breakfasts were very good. The grounds are beautiful and the atmosphere there was so relaxing. We were always on the go, there is so much to do in Key West. I wished I would have had at least one day to unwind and read a book and relax at the B & B. Maybe next time!! Don't hesitate to stay here.

Room Tip: All rooms are beautiful.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mermaid & The Alligator

Address: 729 Truman Avenue, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 94 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Welcome to the casual elegance and style of a more relaxed age. Our beautiful circa 1904 Victorian Home, located in the heart of Old Town Key West, offers the warm hospitality of a traditional bed & breakfast while providing our guest a place to relax, enjoy the ambiance, and even shut out the rest of the world if you choose. Join us and feel at home. ... more   less 
Also Known As:
The Mermaid And The Alligator
The Mermaid & The Alligator Hotel Key West

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