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Ibis Bay Beach Resort: Traveler Reviews

2.5 of 5
3101 N Roosevelt Blvd, Key West, FL 33040
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Ibis Bay Beach Resort
Ranked #35 of 42 hotels in Key West
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446 reviews from our community

Traveler rating
    124
    131
    81
    50
    60
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Families
79
 
Couples
180
 
Solo
11
 
Business
14
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Frankfurt, Germany
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Unique and price worthy”
4 of 5 stars Reviewed January 13, 2013

The whole color scheme of this place gave us a feeling that we have finally started our holiday. The restaurant had a delicious menu. Try the seared ahi salad. The lunch time servers (Nicole, Tom and short hair bartender lady ) on the day we arrived were efficient, friendly and obliging. There was this great deal with the Ibis bay margarita with a $5 refill. Fabulous! The rooms were basic. I wish it had a table and some chairs in it. We had the courtyard room, even though we were across from the restaurant and the pool it was still quiet and relaxing. The manager even came round to chat with us. The receptionists could have been more professional and the evening staff seemed really stressed. We had young kids whom enjoyed the entertaining parrots and tortoises. Having hammocks by the pool was so relaxing. The oceanfront of the resort was so so but they kept the little beach clean and there were comfortable deck chairs and hammocks once again to enjoy the breeze. We would come back even though we felt that the evening staff wasn't entirely child friendly cos it was a unique experience and it matched what we thought that key west was about.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHolland_Ibis, Owner at Ibis Bay Beach Resort, responded to this review
January 15, 2013
I am glad you and your kids had a good time with all the animals. Our baby macaw parrot outside the lobby is especially fun for kids because he loves to dance and do silly acrobatics. A born entertainer. Thank you for choosing and reviewing to Ibis Bay.
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2 reviews
“Clean but lacked a lot”
3 of 5 stars Reviewed January 13, 2013

To be called a resort, this lacked a lot. The AC didn't keep the room cool. We were told we had a bay view, but it was a parking lot view. It smelled musty and like mildew. The furniture left a lot to be desired. The beds included mattress set and frame, nothing else, and were very uncomfortable. The chair was falling apart. There weren't any windows.
The walls were paper thin with a half inch gap under the door leading outside and to the adjoining room. On top of that, the walls were so paper thin it sounded like the neighbors were in the room with you. The outside is deceiving to what the inside is like. It was clean but that's all it had going for it. For the price we paid, it should have had much more. We won't be back.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHolland_Ibis, Owner at Ibis Bay Beach Resort, responded to this review
January 15, 2013
We have many different room types. Waterfront, beachfront, garden rooms, rooms with waterfalls, with hammocks etc. They were all built in 1956 using thick coral rock except the upper 500 extension which is a 1970s second floor wood building. Your Upper 500 room is a great bargain for Key West because it is smaller and overlooks a parking area. If you just want to place to put your head at night they are a good choice but our other rooms offer a lot more. We are waiting for a delivery of new tables and chairs that are arriving January 30th.
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Tampa, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Cozy”
3 of 5 stars Reviewed January 12, 2013

You must have a car because the fun stuff is a 10 minute drive away. However, the room was decorated in a very nice style with Cuban art- comfy bed and nice shower. the maid didn't clean until 3:30 pm- so plan accordingly. We spent time in the hammocks near the pool. The restaurant- Stone Crab- is okay, but beware that some of the items on the menu may not actually be available (including key lime pie). Despite those some little complaints, I still recommend it- and, there's a Starbucks across the street.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHolland_Ibis, Owner at Ibis Bay Beach Resort, responded to this review
January 15, 2013
Thank you for recommending Ibis Bay. Our room decorations come from many local artists and the Cuban posters are vintage from the 1940s. It is odd that The Stoned Crab restaurant didn't have Key Lime pie when you were here. It is always good. The restaurant is very popular so maybe they were out the one day you asked for it. Thanks again, please come back and see us soon.
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Harrison Township, Michigan
2 reviews
2 helpful votes 2 helpful votes
“Exceeded our expectations!”
5 of 5 stars Reviewed January 2, 2013

Ibis Bay is a unique resort with friendly, helpful staff - especially Claudine and Nikki. Our room was clean comfy, with a great view of the water. We would be thrilled to stay there again. The restaurant was convenient too - with great food! Nice pool. Fun 'dive in' movies.

Room Tip: The waterfront rooms are lovely for the view. The resort has a real Key West feel and great staff w...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask CKalacki about Ibis Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHolland_Ibis, Owner at Ibis Bay Beach Resort, responded to this review
January 3, 2013
It is so great to hear we exceeded your expectations. American Airlines just exceeded our expectations too. In their January in-flight magazine they recommend Ibis Bay Beach Resort, Sunset Key Cottages and The Waldorf Asoria's Casa Marina as THE coolest places to stay in Key West. Wow!
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Ma
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Thanks for embarrassing myself and family! I would never go here again”
1 of 5 stars Reviewed December 27, 2012

I kept hearing how nice of a place this was to go to for lunch and sit by the pool, so my sister who lives here and is a frequent visitor here brought my daughter and i here Christmas day. We hadnt even set our towels on a chair when a snotty young man came over and asked to see our membership cards. My sister (a local) was confused, as she has never been asked this. She was just here with my other daughter the week before at least 3 times having lunch and drinks! He gave us his best smile and I wont cause a problem attitude, but he was loud enough for other sunbathers to hear. I finally said we were coming for lunch, he then said oh then you can stay but you have to throw away your water bottles, we sell water over at the stone crab. My sister who is diabetic, then tried to tell the arrogant man that she needed to have certain things with her but he didnt want to hear it. again very embarassing, to think we had already spent money here and told people how nice it was..boy were we wrong!

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask cheercoach33 about Ibis Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHolland_Ibis, Owner at Ibis Bay Beach Resort, responded to this review
December 31, 2012
I am not happy to hear how you were teated by our Pool Manager. I will address it. He used poor judgement. But unfortunately numerous local people took advantage of us bringing their own food and beverages, leaving kids on their own for the day and bringing glass containers that are prohibited by law. To keep the pool available for locals and profitable for us, we are starting a local friends pool membership ID program. Its free and will eliminate any problem like this. Please enroll.
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Additional Information about Ibis Bay Beach Resort

Also Known As:
Ibis Bay Waterfront Hotel
Ibis Bay Waterfront Hotel Key West
Blue Lagoon Hotel
Address: 3101 N Roosevelt Blvd, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotels in Key West
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Ibis Bay is exactly the resort you dream of when you think of Key West. It's a friendly, quirky and original 1950s motel that has been remodeled as a modern beach resort. The landscaped sand beach leads right up to the beachfront guest rooms. The staff are very friendly Key West locals who love the island. There are only 8 hotels on the beach in Key West. Ibis Bay is the most affordable and the least stuffy. We offer family attractions such as the poolside Thursday night “Dive-In” movie on a 20ft screen, huge tortoises, lots of large colorful parrots, local iguana lizards and our namesake, the very pretty ibis birds. In the mood for some fun? Ask our Fun Desk concierge about our jet ski, scooter and electric car rentals on site plus paddle board, kayaks and kiteboard rentals on the beach. There's always something to do. Or if you are in the mood to do nothing, just chill out in one of 80 hammocks around the pool and on the beach overlooking the bay. ... more   less 
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