Had waterfront room. Bed was very worn out, sagged to middle.
Fridge did not work when we got there. Called front desk, they sent engineer, he comes in and tells us its a ow capacity fridge and we had too much stuff in it. I said really? He barely spoke english, said all rooms were full so we just had to deal with it. He left, I checked back of fridge and found an issue.Fixed it myself and worked full blast the rest of the time.
We also requested a microwave which was not in room, called and they had to get us one.
We ate at their resteraunt and the food was pretty good but the service was awful. The girl was clueless right down to when she brought the check she did not give me a pen to sign the bill. She was dreadful throughout the meal.
Had to ask twice for housekeeping to wash the floor. And we tipped them everyday.
Pool area was nice, no hot tub. Pool bar is not open all the time, so plan ahead, but you are not allowed to bring your own into pool area.
They are doing a lot of upgrades such as new sand, hammocks a small dock etc. However you are waterfront not beach front. There is no beach.
Not sure we would stay again based on matress issue. Our backs were killing us. And no headboards lets the bed move away from wall and you lose your pillows.
- Official Description (provided by the hotel):
- Ibis Bay is exactly what you dream of when you imagine Key West. It's a friendly, quirky resort with design and colors inspired by 1950s Havana. The landscaped white sand beach leads right up to the beachfront guest rooms, and guests can jump right into the beautiful bay for swimming, snorkeling and take jet skis, kayaks or paddle boards right from our dock! The staff are all Key West locals who love the island and want our guests to enjoy their stay. We have exclusive attractions like our poolside Dive-In Movies every Wednesday night on a 20ft screen by the pool, plus Nightboarding nightime LED-lit paddleboarding and kayaking! Wildlife abounds on our grounds including huge tortoises, lots of large colorful parrots, local iguanas (don't touch!) and our namesake, the very pretty ibis birds. In the mood for some fun? Ask our Fun Desk concierge about our jet ski, scooter and electric car rentals on site plus paddle board, kayaks and kiteboard rentals on the beach. They can also recommend off-site activities, restaurants, tours and local attractions. We have 80 hammocks for lazing about, and an amazing restaurant called The Stoned Crab that has two of its very own fishing boats delivering fresh crab, shrimp, lobster and fish every day! What are you waiting for? ... more less
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- Also Known As:
- Ibis Bay Waterfront Hotel Key West
- Blue Lagoon Hotel