Booked two nights via orbitz due to great reviews. Beautiful property, overall staff was great. Upon arrival we were given the two dbl bed room (understood in reservation that it would be a king). We complained and the property manager initially tried to upsell a more expensive room as they were "98% sold out". "Luckily" the $500-$800 rooms were available and those did offer king size beds. We didn't want to pay more than we had already (which was $319 for that night) so we just opted to keep what we had. Manager later offered to move us the second day to a king room same category/better view and for the trouble they would treat us to dinner. She later said she wouldn't because "we got a great deal on our room anyway"(that to me was an inappropriate comment) and I said that's irrelevant and you shouldn't offer things if you're not going to keep your word. Nevertheless, the voucher was later left in our room that evening with an apology. Outside of the initial disappointment on the first day and the wasted time in resolving, the stay was very nice and we would return. Only other issue was the pool waitress. Seemed to take forever to order food/drinks.
- Official Description (provided by the hotel):
- Key West's only beachfront bed and breakfast. Enjoy complimentary gourmet, continental breakfast and tea hour daily on the Dewey Terrace. The La Mer Hotel and Dewey House are part of the Southernmost Hotel Collection. As our guest, you will be able to use the facilities at the other two properties including access to three pools, an oceanfront tanning beach, petite spa, 3 bars and enjoy daily entertainment and on-site activities. All included in a $25 plus tax daily resort fee. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, T4B, Travelocity, Tingo, TripOnline SA, Venere and Otel so you can book your La Mer Hotel and Dewey House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.