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Chelsea House Pool & Gardens: Traveler Reviews

709 Truman Avenue, Key West, FL 33040 (Formerly Red Rooster Inn)
Hotel amenities
Chelsea House Pool & Gardens
Ranked #34 of 42 hotels in Key West
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365 reviews from our community

Traveler rating
    101
    138
    56
    50
    20
See reviews for
Families
29
 
Couples
213
 
Solo
10
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hollywood, Florida, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great for people and pets!”
4 of 5 stars Reviewed January 1, 2013

We spent 3 nights over the New Year at Chelsea House. Our reception was extremely efficient and welcoming for us and our German Shepherd who we decided to bring at the last moment. The property has 8 pet-friendly rooms so make sure they can accommodate your pet in advance. Our room was clean, comfortable and parking was convenient and included with our package. As noted in other reviews, we did not have a closet but there were hooks to hang clothing in the room. The pool area is nice and gardens are lush. The location is perfect for walking to all of the venues on and surrounding Duval Street. We enjoyed our stay very much and will definitely stay at Chelsea House again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by Elaine V for Key West
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Rooms need maintenance”
2 of 5 stars Reviewed December 31, 2012

First, let me say that the pool area is lovely, and the staff were super nice. Breakfast consisted of activia yogurt, packaged cereals and apples. Nice location - close enough to walk to attractions, but quiet. OK, now the down side. When we arrived, our room had not been cleaned very well. Hair in the tub. Rust, corroded tub drain, peeling paint on bathroom wall, rotting frame above window. There was mold growing on the ceiling and it smelled damp and musty. Not at all what we were expecting based on their website, and we are paying $2200 for the week, so not inexpensive. I talked to the management to see if we could be moved to another room, but they were booked. We are here for New Year's week, so nothing available. We had to prepay for this week, so we are out of luck. They got someone to come in with a bleach solution and clean up the mold. Smells much better. Advice: Be sure when you make your reservation to ask for a room that has been updated. Traveling with family members who had an updated room. They were in room 31, and their room is lovely. The place has wi-fi, but it doesn't work in our room. We were advised to sit by the pool, where the signal is better.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ontheroad260 about Chelsea House Pool & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Reviewer
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Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Experience the Flavor of Key West”
3 of 5 stars Reviewed December 20, 2012

Easy Walk to all the Key West tourist sites. No need for rental car. Bike rental was a block away with bike racks on property. Safe. Old House gave you true flavor of Key West. The bedroom was large and bed comfortable, although hairs in sheets made you wonder if clean. Window A/C blocked out the noise of the street. Very small shower stall in the very small bathroom. Larger person could never fit. Window in bathroom growing mildew from where there was previous water damage. Faded print hanging on the bedroom wall. The wine refrig made lots of noise and never did get cool. Cleanliness of room leaves room for improvement. Rug never vacuumed and worn. Outside the steps were full of palm berries that you tried not bringing inside. Public areas are welcoming. Poolside breakfast with other guests was enjoyable. Just clean the rooms better, add new refrig, and new wall print, then you could forgive the tired old guest house. December 2011.

  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask N N about Chelsea House Pool & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
2 reviews
“Great Staff”
4 of 5 stars Reviewed December 20, 2012

We were only their for one night, but the two staff members we had to deal with at the front were spectacular. Brian was a complete sweetheart! Room was a little small, but perfectly clean and comfortable for what it was. Would stay again!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LadyLindsayAnn about Chelsea House Pool & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Stay!”
4 of 5 stars Reviewed December 5, 2012

Had a wonderful stay in Key West at the Chelsea house. Stayed in room 26, the Forster Room. Room was slightly small but worked for the 4 days we were there. There is so much to do and see in Key West that the only time we spent in the room was to sleep and shower. The staff was extremely helpful, friendly,and accomodating in all aspects of our trip. Our room was clean as was the rest of the house. The location is the greatest, just a few short blocks from Duval almost in the center of the island. They only serve a continental breakfast, which was fine for us as we wanted to explore the island and try all of the wonderful restaurants around us. Our only complaint would be more space for your clothes and a full sized mirror on the wall. We will definitely be back!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by Beachfamily20 for Key West
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Additional Information about Chelsea House Pool & Gardens

Also Known As:
Chelsea House Pool And Gardens
Chelsea House Pool & Gardens Hotel Key West
Chelsea House Pool & Gardens Hotel
Address: 709 Truman Avenue, Key West, FL 33040 (Formerly Red Rooster Inn)
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool
Hotel Style:
#3 Best Value Hotels in Key West
#16 Romantic Hotels in Key West
Price Range: $$
Official Description (provided by the hotel):
Chelsea House Pool & Gardens is one of five hotels in the Historic Key West Inns collection and is centrally located in the Old Town area of Key West. Just two blocks from Duval Street, you can walk to Key West restaurants, nightlife, and attractions. This former estate property includes two grand Victorian mansions dating from 1888 and 1906 that stand on an acre of tropical gardens. Within the expansive grounds there is a large heated pool and many comfortable lounging areas. Whether you seek sun, solitude, or a gathering spot for friends, Chelsea House offers a perfect spot for your next Key West vacation. ... more   less 
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Chelsea House Pool & Gardens
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