First of all, I am pretty easy to impress. I love vacations and tourist areas and generally give every hotel I stay at, at least an average rating unless it is really really bad. Ironically, the three worst reviews I have ever written all took place in the Florida Keys. This trip, it was right here at Pearl's Key West. I have never ever been talked to the way someone by the name of Simona (sp?) treated me upon my arrival. I entered alone while my husband tried to figure out where to park and she was nothing but rude, cold, and condescending. I have never felt so unwelcome at a hotel, especially in such a hardcore tourist destination. Her attitude was all about the parking situation. I asked nicely where he is supposed to park and if they validate. She looked at me like I was the dumbest person alive and said,"Didn't you read our website??" I said,"Yes, I did, but it doesn't hurt to ask..." I wanted nothing more than to be across the street at the Southernmost Hotel where we stayed last time, but it was booked when I made reservations several months ago. In any case, I was so turned off to this property right away and to make matters worse, we were put on third floor. I have a knee injury so those super steep steps really sucked, and there was no AC in our room. It was very warm up there. Also, if you are tall, don't stay on third floor, my husband couldn't stand up all the way due to the slanted ceiling. I will say some positive things were the hot tub and heated pool. No one was ever in either of them so it felt like we had it to ourselves. One night there were some couples in the hot tub and we ended up becoming friends. The bar tender was very nice to us, but I could not get passed how rudely I was treated upon my arrival. As we spoke about this to waiters, bar tenders, and other travelers that night, it turns out this hotel was known for only liking women and discriminating married couples and men...I know they say they are "straight friendly"...but I could not help but wonder if I was treated rudely because of my sexual orientation. I am hoping that didn't have anything to do with it, but the rumor around the island is that it did. I don't think I would stay here again,, the shower was filthy with mold and everything! The entire room felt like it had a layer of dirt on it...but the location is excellent if you want to be in the old town area. We walked everywhere. Even to Fort Zachary Taylor. After I had a few drinks and got over the whole check in thing, it ended up being just fine...just don't stay here if you can't easily do steep steps.
- Official Description (provided by the hotel):
- Ideally located just off Duval and two blocks from the ocean, award-winning Pearl’s Key West provides guesthouse ambiance and resort amenities. Our collection of historic buildings amid lush landscaping offers 38 rooms and suites (all with private bath), 2 pools, 2 spas, free wireless internet, Pearl’s Patio bar and grill, and The Strand restaurant serving complimentary breakfast every day. It’s not cookie-cutter. It’s historic, a little funky, and all-welcoming. It’s what makes Key West Key West. ... more less
- Reservation Options:
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- Also Known As:
- Pearl`s Key West Hotel Key West