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The Gardens Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
5 of 5 stars 412 Reviews
5.0 of 5 stars
369
4.0 of 5 stars
28
3.0 of 5 stars
8
2.0 of 5 stars
3
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 70 hotels in Key West
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  • Hotel class: 3 of 5
  • Rooms: 17
  • Address: 526 Angela Street Key West, FL 33040
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Gardens Hotel became the Florida Keys' first certified member of the Green Lodging Program, created by the Florida Department of Environmental... This description is based on information provided by the hotel.
Pets Allowed
Check Rates: $235 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Gardens Hotel

( 330-334 of 412 )
“A vastly overrated place”

The Gardens Hotel

Sep 28, 2005
12/24 found this review helpful

We had such a miserable time at this hotel. There was a big wedding party which filled all the other rooms - we had booked ages in advance and might have expected a warning since we had mentioned how important a quiet room was in our booking and on arrival. There was endless noise all night long - slamming doors, people calling each other from room to room, running up and down stairs. In addition - and although the hotel can't be blamed for this - there was incredible noise all day from the demolition work going on in all the surrounding streets. The hotel was very snooty- checking in was a bit like being interviewed to send your son or daughter to Harvard. We had to leave one night early and the hotel was adamant about charging us in full. They had the right to do so of course but we did give them 48 hours notice and it was a family crisis. My own view is that USA isn't so good at this sort of place and the big anonymous but honest and authentic hotels (which cost no more than Gardens) are much more comfortable accomodating and friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2005
Member since: September 28, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Management Response
keysk8e, owner
(Management representative)
Oct 5, 2005
All of us at The Gardens Hotel are in the HOSPITALITY business. Our staff is consistently given rave reviews from our guests due to their dedication to providing our guests with friendly service in addition to helpful advice and recommendations to optimize their Key West Experience. This, besides our amazing tropical setting, seclusion, proximity to attractions and restaurants, beautifully decorated rooms, and amenities is what sets us apart from large and sometimes impersonal hotels.
We are a very small property (17 rooms) and are known for our extensive gardens that add to the peace and serenity that our guests expect. It is always disappointing when we do not achieve our goal of making each of our guests feel special and enjoy the ambiance of the Gardens. On rare occasions, at any hotel, a fellow guest will be noisy or loud, thereby diminishing the enjoyment of others. A simple report to the management is all it takes to rectify the situation. The type of guest we cater to are not rude and inconsiderate and certainly respond to a gentle reminder that we are a quiet property, should they be in any way disruptive. If we are made aware of any inconvenience caused by other guests we will certainly rectify the situation. All guests deserve the quite and privacy we are known for, and it is indeed unfortunate that this particular guest did not inform management of the issue.
It should be noted that the guests who wrote this review visited in April. Our lovely guests who have written honest reviews since that time have certainly raved about the staff as being the most friendly and accommodating they have met in their travels.
We will continue to provide the Best service and product possible in Key West and welcome all to experience first hand the magic that is The Gardens Hotel.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Garden Hotel is A++”

The Gardens Hotel

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5 of 5 stars
Rochester, New York
Sep 14, 2005
15/15 found this review helpful

My husband and I stayed at The Gardens for 8 days and had a wonderful time. The grounds and pool are great, the hotel rooms very clean (which is very important to me) and nicely appointed, the house cats Terry and Puff Daddy are adorable, the breakfast was perfect for us as well.

The thing that truly separates The Gardens from other establishments is the people. Everyone we came into contact with--from Ben, Erica and Nancy who handle reservations, bookings at restaurants or other attractions to Jim who maintains the pool to Tony who helped us with our luggage to Billy and Joel at the bar, and finally, Mick (General Manager) and Kate Miano (Proprietor) were the most friendly, attentive, helpful people we've met through our travels--and we've traveled all over the world.

This was our first trip to Key West and we absolutely loved it. I really believe that the folks at The Gardens helped to make that possible. The champagne upon arrival is a great touch and we loved the very helpful restaurant suggestions and reservations. We absolutely will return to Key West and will absolutely stay at The Gardens. I would highly recommend it to anyone that wants a pampered and relaxing stay!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: September 2005
Member since: September 14, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“This is the place to stay if you like quaint and lovely!”

The Gardens Hotel

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4 of 5 stars
Demarest, N.J.
Sep 11, 2005
9/12 found this review helpful

We, ages ranging from 28 to 62, were very pleased with this charming well maintained hotel in a good location able to walk everywhere. No you can't see the water, it is not in the midst of where all is happening but it is a wonderful place to return after a party night and hot touring day. The pool is small but pleasantly refreshing, the breakfast is good, the people are cooperative and helpful, the bar and bartender are nice touches by the pool and the rooms are large and well appointed. The gardens are a treat from your porch and all in all a nice place to be. My only complaint, which we never mentioned to the owners, was the air conditioning....not very effective, but that was only our room, no complaints from the rest in our party.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikiC's Summary
Date of Stay: September 2005
Member since: July 16, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful and serene oasis”

The Gardens Hotel

Sep 6, 2005
8/9 found this review helpful

My husband and I just returned from the Gardens Hotel. We will definitely return. It was a great place to stay for our getaway from "our tots". We felt the staff was very helpful and gave us pointers on the area. We did not have to work at all. We asked suggestions for dinner, excursions, and shows and they made all the reservations and left a note on our door as to tell us when to show up. It is in a great locale. Just steps from Duval but far enough away as to not be disturbed. We would definitely reccomend it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: September 2005
Member since: September 06, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Even in a Hurricane...”

The Gardens Hotel

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5 of 5 stars
Birmingham, Alabama
Sep 6, 2005
16/18 found this review helpful

it was great. My wife and I stayed at the Gardens when hurricane Katrina made its way across south Florida. The hurricane was still a weak hurricane and it missed Key West directly, but we still had strong winds, no power and water up to our knees in the streets (the property stayed dry, even in record rainfall, by they way). The owner and hostess brought in a wonderful complementary catered dinner and served up complimentary drinks (a lot of them), when we were unable to leave the property one night. I don't know how she was able to find all of that great food when there was no power. Our timing could have been better, but the hotel did every thing it could to make our stay enjoyable under the circumstances. I would not stay at another hotel in Key West.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: August 2005
Member since: September 06, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Gardens Hotel

( 330-334 of 412 )
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The Gardens Hotel Address

526 Angela Street, Key West, FL 33040