When we arrived we asked to see the rooms available and all rooms where nicely furnished but the first room was very small and dark but would be ok if you wanted to keep the budget down and not spend much time in your room. We had a larger room and it was very nice with a balcony and bright and colourful. The staff was very friendly and the concierge helped us with restaurants which where very good. The pool was not heated but you could use the facilites at this hotel and the one on the beach which also had loungers on the beach to use but you would have to pay extra for an umbrella. We really liked this side of Key West as everywhere was in walking distance and there was a lovely deli up the road and it was free parking and nice and quiet.