We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel but Ants in our Room” 2 of 5 stars
Review of Southernmost Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Southernmost Hotel to your Saves list
Southernmost Hotel
4.0 of 5 Hotel   |   1319 Duval St, Key West, FL 33040   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Save up to 15%
Ranked #9 of 44 Hotels in Key West
Lebanon, New Hampshire
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Hotel but Ants in our Room”
2 of 5 stars Reviewed March 7, 2013

The Southernmost collection of hotels is pretty incredible and there is quite a bit to do at the resort alone. The staff was friendly and helpful during our stay. Unfortunately we had an issue with ants on our bathroom sink so that kind of ruined the whole experience. They did offer us some financial compensation but I would just expect a hotel of this caliber to be above issues like this.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Guest Relations Manager at Southernmost Hotel, responded to this review, March 10, 2013
Thank you for taking the time to write a review of our property. I would like to offer you an apology for the intrusion of the ants you found in your room. This is by no means “usual” for our hotel and I am sorry the issue tainted what should have been a spectacular stay. We treat our grounds monthly and our rooms often to try to prevent the intrusion of insects but unfortunately we are not impervious to them. Thank you for taking the time to alert our front desk to the issue so we could address it and again, thank you for taking the time to write your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,542 reviews from our community

Traveler rating
    953
    425
    84
    44
    36
See reviews for
304
769
26
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Top Contributor
123 reviews 123 reviews
37 hotel reviews
Reviews in 81 cities Reviews in 81 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed March 7, 2013

This was second time to stay here. The rooms have now been completely renovated and are very comfortable. You must keep in mind, all hotels are pricey for busy season and to guarentee having a room, we booked here. It gives you access to their other properties and beach which is across the street. We usually just leave our car parked at hotel, complimentary parking, and walk along Duvall street to the other end. Don't forget to walk to southernmost point for a photo op!

Room Tip: We asked for a quiet room on upper floor ( second level). However our room 240 did have a stairwell...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Guest Relations Manager at Southernmost Hotel, responded to this review, March 10, 2013
Thank you for taking the time to write a review of our property. It is always wonderful when we have guests return because they had such a good time before. We have worked very hard renovating our properties over the past few years and it is so gratifying to know our guests are enjoying the improvements we’ve made. We look forward to seeing you on your next visit to Key West and again, thank you for taking the time to write your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacoma, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

My family was here for a wedding and we were worried about being to spread out at different hotels. Not only did we find reservations for all the rooms we needed, our grandmother who needs wheelchair access was perfectly accomodated by the staff. Parking is limited, but much better than most places in Key West and service is outstanding. They are eager to please, and very helpful. Anything that they could help with they did. The concierge had great suggestions and arranged some great deals for us. The bar and cafe have great food, and superb service. The only slight complaint was many room ammenities are stored in the closests, and can be difficult for handicapped access. Not too bad, and far above many hotels for handicapped accomodation. The hotels location is great too, as it's at the quiet end of Duval St., but in walking distance of the bars, resturaunts, and shopping. Beach access, and a quieter atmosphere makes this a great hotel to relax at. Key West is a great place to visit, but can be hard to find quiet in.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

We stayed here for a wedding and it was great. Miguel at the front was so sweet and very helpful. Key West is beautiful and the rooms were great. YIt was a bit of a walk to some places but the pools, pool bar and private beach were wonderful. My little girl had such a great time as well as my husband.

Cons: You can hear people above us which was annoying.

Room Tip: if you can do the stairs stay in the top floor!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2013

The staff at Southernmost was welcoming and helpful. The concierge suggested some great activities and assisted with getting tickets and reservations. Our room was recently renovated and was roomy and very lovely. Everything was clean and in good repair. By staying at the hotel we enjoyed all the amenities of the resort property without paying the resort price. The tanning pier was a favorite spot for sunning and for watching the beautiful Key West sunset. Service at the pool side was exceptional and although we did not partake, there were many on site activities available. The location was ideal for us. Walking distance to shopping, dining, and attractions, but not so close that it was noisy. We would not recommend the Southernmost Beach Cafe. We waited very long for a table, service was mediocre, and the kitchen was especially slow that evening. With that exception, our trip was delightful!!

Room Tip: Higher floors have better views and are probably quieter. Ours was third floor overlooking the foun...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, NE
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2013

We stayed at the Southernmost from Febr. 24 thru the 27th for our 35th Wedding Anniversary.
This was our first time staying here and it exceeded our expectations greatly. Everyone from the time we checked in until the moment we left was wonderful. We had a third floor balcony room looking out over the pool. The rooms are large and very comfortable, the linens, towels and toiletries are all upscale. If you are looking for peaceful and quiet this is the place to stay.
We will definitely be staying at the Southernmost again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2013

The Southernmost Hotel made my vacation the absolute best. The rooms are great, the bed was incredibly comfortable (even with a sunburn!) The entire staff is incredibly friendly. Make sure you get to know Sharon and Rhonda the bartenders - they're the best. Mark, the activities coordinator goes out of his way to make sure you're having a good time. Overall, great experience. Great people. Definitely coming again!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Southernmost Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southernmost Hotel

Address: 1319 Duval St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Key West
#4 Spa Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Southernmost Hotel 4*
Number of rooms: 118
Official Description (provided by the hotel):
Southernmost Hotel in the USA located on the world famous Duval Street and steps from the beach. 118 Guest Rooms, the Pineapple Pool and Bar, an adult only tranquility pool, poolside conference room, fitness center, spa services, and concierge. A member of the Southernmost Hotel Collection. Additional resort amenities include access to junior size olympic pool at Southernmost on the Beach, private tanninig pier, tanning beach and on-site activities. Come experience true luxury on Duval Street at the all new modern Southernmost Hotel. Stay in one of our freshly remodeled rooms that reflect the touch of Caribbean elegance you have been longing for. Bask in the sunshine at either of two newly refashioned pool areas. And, still be pampered with the amenities Southernmost Hotel has made its standard. The Southernmost Hotel – where stylish sophistication meets simple satisfaction. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with T4B, Expedia, Cheap Tickets, Hotels.com, TripOnline SA and Tingo so you can book your Southernmost Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Key West Southernmost Motel
Southernmost Hotel Key West Florida
Southernmost Motel
Southernmost Key West

Owners: What's your side of the story?

If you own or manage Southernmost Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.