My husband and I just came back from SMOB. As we were leaving we kept remarking that we can't wait to come back. The service here is a step above. The rooms are great. We booked a "distant oceanview" room which was on the third floor of bldg C. (Room 635) We could not have been happier. The view was not head on, but we had a really nice view. Room amenities were fairly basic, I guess, but nice. (Even had a fridge.) Beds are firm, but comfortable.
What really shines at SMOB is the staff. Everyone we came into contact with was fantastic...from the bellhop who helped us out of our taxi, to the concierge, to the activities director. Everyone here is knowledgable and helpful. We really could not have asked for more. Loved it and will be booking a return trip!