It was the best hotel we ever stayed. The customer service was amazing! The hotel is beautiful and the location is great! A+++ hotel, friendly staff, beautiful views and a great beach with a cafe. We enjoyed the pool bar and the service. The hotel is very close to Duval street but the quieter side of Duval which it was great for us.

I wanted to surprise my wife for her 40th birthday because she had never been to Key West, FL. I stressed about what was the best hotel and location to stay at because I wanted something really nice, convenient, not too crazy (this hotel is on the quiet side of Duval), but access to the hot spots. We were greeted as we arrived with a very friendly and welcoming staff. The room I booked was perfect (West Lawn- Ocean View) because it had great views, was updated/newer and was very clean. We enjoyed the pool and thought the beach was "ok" (if you goto Key West you are not going for the beach, but atleast the hotel had a beach). The location is right at the Southernmost Point and we walked everywhere really easily and had access to good local resteraunts, shopping, the bar/party area and the marina area. We loved the ability to come back to the room, relax etc when needed; My wife had spa services and really thought the staff was friendly and did a great job. The spa itself is pretty simplistic and not alot "glitz" to what I have seen at the spas we typcially visit, but it was clean and small. The staff was friendly, and we found everyone to be welcoming, except for one bartneder at the Shores Bar that worked the day we arrived on Janaury 10th. I had compared this hotel to the Westin Sunset Key which was 2-3 times the price, but after going to dinner at the Westin, we thought the people at the Westin were a little too stuffy/pompous for us, We liked the casual atmoshpere, value and freedom this hotel provided us.

A nice hotel, friendly staff, beautiful views and a great beach with a cafe. The sunsets from the balcony was awesome! We enjoyed our stay a lot, but the hotel itself not out outstanding, but still very good. The Southermost Cafe is great!

The Southermost on the Beach was our most disappointing hotel experience ever. We had carefully chosen our hotel in Key West and read numerous reviews on Tripadvisor and this clearly sounded - and looked - like one of the best. One of the reasons we chose it was that it had direct beach access and rooms with Ocean view. But when we got there, we decided, within two hours, to leave the following day instead of staying for three nights, as originally planned. We were disappointed for the following reasons:

1. Clearly, the website misrepresents the hotel. Some pictures (e.g. those of the beach) have almost certainly been photoshopped. The beach is, in reality, extremely dirty, and it is, actually, a public beach, so expect to find it much fuller than what you would hope for. Since it is also very small, it feels crammed and uncomfortable. There is seaweed all along the shore and we also noticed an unpleasant smell of dead or rotten fish. See attached photos to get a better picture of the real beach.
2. The hotel claims to offer access to two beaches, but the second is actually only a totally artificial one - a part of the hotel's garden covered with sand, with some deckchairs and a "tanning pier" - all quite nice looking, but not a real beach.
3. The hotel, overall, rather feels like a high-end motel, as most buildings have a large parking on the ground floor (underneath the rooms) and guests can access their room by car. Convenient if you are on a road trip, but really not what you expect from a 400 to 500 USD a night "resort". See attached photos.
4. Room privacy is very limited as the balconies are stuck next to each other. In addition, our room (in building A) was extremely noisy, as there seemed to be some glass and waste collection point just behind it (see photo), so that we were woken up at 6am by a waste removal van, after also hearing the glass container being emptied (very noisy as well) the night before around 11pm.
5. One of the hotel requirements is that every "child under 25" should be accompanied by a "responsible adult" over 25. You would expect that this means that the resort is likely to be mostly adult only, maybe with a few families only. However, the swimming pool was buzzing with children playing and running around it.
6. The only reason why we are not giving the hotel a 1 out of 5 is that most staff were friendly and helpful (at reception and concierge desk in particular), this does not apply to the host at the "beach" restaurant though. It is quite sad, however, to see that in spite of mentioning all the points above at check-out and in the hotel survey, nobody has apologized so far nor offered us any kind of compensation.

In summary, this is definitely a totally overrated hotel, It does not seem worth paying up for a hotel in Key West as standards are low and prices are high, as those hotels seem to expect tourists to come anyway. Make sure you avoid the Southernmost and see our attached photos to get a better and more real picture of it.