The Southermost on the Beach was our most disappointing hotel experience ever. We had carefully chosen our hotel in Key West and read numerous reviews on Tripadvisor and this clearly sounded - and looked - like one of the best. One of the reasons we chose it was that it had direct beach access and rooms with Ocean view. But when we got there, we decided, within two hours, to leave the following day instead of staying for three nights, as originally planned. We were disappointed for the following reasons:
1. Clearly, the website misrepresents the hotel. Some pictures (e.g. those of the beach) have almost certainly been photoshopped. The beach is, in reality, extremely dirty, and it is, actually, a public beach, so expect to find it much fuller than what you would hope for. Since it is also very small, it feels crammed and uncomfortable. There is seaweed all along the shore and we also noticed an unpleasant smell of dead or rotten fish. See attached photos to get a better picture of the real beach.
2. The hotel claims to offer access to two beaches, but the second is actually only a totally artificial one - a part of the hotel's garden covered with sand, with some deckchairs and a "tanning pier" - all quite nice looking, but not a real beach.
3. The hotel, overall, rather feels like a high-end motel, as most buildings have a large parking on the ground floor (underneath the rooms) and guests can access their room by car. Convenient if you are on a road trip, but really not what you expect from a 400 to 500 USD a night "resort". See attached photos.
4. Room privacy is very limited as the balconies are stuck next to each other. In addition, our room (in building A) was extremely noisy, as there seemed to be some glass and waste collection point just behind it (see photo), so that we were woken up at 6am by a waste removal van, after also hearing the glass container being emptied (very noisy as well) the night before around 11pm.
5. One of the hotel requirements is that every "child under 25" should be accompanied by a "responsible adult" over 25. You would expect that this means that the resort is likely to be mostly adult only, maybe with a few families only. However, the swimming pool was buzzing with children playing and running around it.
6. The only reason why we are not giving the hotel a 1 out of 5 is that most staff were friendly and helpful (at reception and concierge desk in particular), this does not apply to the host at the "beach" restaurant though. It is quite sad, however, to see that in spite of mentioning all the points above at check-out and in the hotel survey, nobody has apologized so far nor offered us any kind of compensation.
In summary, this is definitely a totally overrated hotel, It does not seem worth paying up for a hotel in Key West as standards are low and prices are high, as those hotels seem to expect tourists to come anyway. Make sure you avoid the Southernmost and see our attached photos to get a better and more real picture of it.
- Official Description (provided by the hotel):
- Located where Duval street meets the Atlantic Ocean in historic old town, Southernmost on the Beach stretches out on a secluded section of the island, away from the hustle of Key West activities, but close enough to the excitement when you want it. Complimenting our collection of dynamic hotels in historic Key West, Southernmost on the Beach’s private pier offers a front row seat to the Atlantic Ocean’s spectacular sunrises and winter sunsets. ... more less
- Reservation Options:
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- Also Known As:
- Southernmost On The Beach Hotel Key West
- Key West Southernmost Beach
- Southernmost Beach Hotel