I can say, hands down, this was my best experience being a hotel guest. Let me list the reasons why...
#1 - The personal service. From the moment I called I felt the staff cared that this trip was enjoyable for us! Amy took the time to answer my questions. The fact that all the staff did the little things made it wonderfuk. Like coming out and picking up a used pool towel and bringing clean ones out, stopping to deadhead a flower, like the cleaning lady coming from across the way because she saw I was locked out or bringing a taste of frozen drink to sample, or the ladies in the morning remembering I like hot tea! From recommendations on places to go, to calling to get us in places, to asking how an excursion was, to just being interested in getting to know their guests...this is what personalized service is.
#2- The amazing quaint property. The complete remodel of the property created a retro modern look. When you walk in from Truman or Duval it is like you are in an oasis. The landscaping is beautiful. The pool was nice, clean and just the perfect temp. The lounges were great! And there is enough sun versus shade seats. The rooms were clean! They are not big, but this is not the kind of place where you need to hangout in your room! Go sit by the pool to read or have a drink. And the showers...fantabulous! (I would love to see pictures hotel before the remodel.)
I can say without a shadow of a doubt we will return to the Orchid Key Inn on our next trip. I want to personally thank Brandon for doing such a great job of helping us. Betty, your drinks are the best! And all of the staff, thank you!
Also, I would like to let the owners know that every staff member I spoke to about you talked so highly of you both. It is very clear that you care about your staff. This is having a huge impact on the staff and how they treat your guests! Keep up the good work and I hope your business continues to thrive!
- Official Description (provided by the hotel):
- Orchid Key Inn ranked in top 10 "Best Small Hotels in the United States"- Miami Herald.... The luxury Orchid Key is located on Duval Street and Truman; the very crossroads of Historic Old Town. Lush tropical landscapes surround our elegant amenity filled guest rooms and suites which surround our tranquil waterfalls, peaceful sun deck, heated pool, and spa. Everything the island is famous for is just foot steps outside our gates. Come experience the five orchid treatment. "Travelers Choice Award Top 10 Small Hotel as well as the Top 10 for Romantic in the USA 2013, 2014,and 2015". #1 For Highest guest satisfaction in Key West. The perfect location in Old Town Historic Key West surrounded by some of the finest dinning on Duval Street. Offering award-winning service and amenities of a luxury resort. ... more less
- Reservation Options:
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- Also Known As:
- Orchid Key Hotel Key West