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“What a great place.......” 5 of 5 stars
Review of Galleon Resort And Marina

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Galleon Resort And Marina
617 Front Street, Key West, FL 33040   |  
Hotel amenities
Ranked #30 of 41 hotels in Key West
Orlando
1 review
3 helpful votes 3 helpful votes
“What a great place.......”
5 of 5 stars Reviewed December 8, 2008

My wife & I exchanged through RCI. We had a 2 bedroom corner unit that overlooked both the Gulf & the Marina. Please keep in mind that this is a timeshare resort & not a hotel. In exchange for getting maid service only once a week you get a 1 or 2 bedroom unit with a full kitchen& all the amenities that go with it. The resort has an excellent pool with a Tiki Bar, & lounge chairs on the dock overlooking the Gulf. They also have a full Marina if you want to bring your boat. The small restaurant facing the Marina had excellent food for eat in or take out & was very reasonable compared to the rest of Key West. The staff was excellent & very responsive to whatever we requested. The location is about 2 blocks from Duval Street & right on the water. There are about 20 restaurants within a 5 minute walk. Duval St is close enough to walk to for all the action yet far enough away to get peace & quiet when you want it. If you are fine staying in a hotel room for a couple of nights then maybe this is not the place for you. If you want a lot of space & to be able to come in to your unit each night or day & relax, then this is where you want to be. After staying in large comfortable units like the Galleon my wife & I will never stay in a hotel again unless it's only for a night or two.

  • Liked — The size of the unit & the location on the water.
  • Disliked — We liked everything.
  • Stayed December 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
upstate new york
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2008

my family has been going to the galleon for over twenty years. my parents, my sister and my aunt all are owners at the galleon. we decided to buy last year. we take three to five vacations every year- from venezuela, costa rica, mexico, europe, canada, caribbean and we look forward to key west from the moment we leave until the next year, counting down the days. almost without fail, the staff at the galleon is cordial, helpful and efficient. if there is something that we would like to use that is not in the room- a lobster pot, toaster oven, etc.- they promptly deliver it.

we always get the seats we want on the beach. the pool is refreshing and clean and the pool staff is great.

they treat their owners very well. i highly recommentd the galleon and the location cannot be beat!

if you are looking to party hearty and continue on at the galleon, i would suggest a different place. the galleon is quiet and peaceful, family friendly.

  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 29, 2008

The room had an outstanding view of the marina and was perfectly located to both the marina and the action on Duval - not too close, not too far - just right! The rooms are large and comfortable. A sure thing!

  • Liked — The location.
  • Disliked — Couldn't stay indefinitely; had to go home.
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IL
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 16, 2008

This hotel/resort is unsanitary at the least. Dark dingy. We could not even stay even though we lost our money. Dirt and grunge was so thick it was disgusting. The units are time shares and rented out only to make money. They are not taken care of at all. The cabinets were cracked and coming off the wall. Black stuff ran from the cracks in the shower when the water was running.

To make matters worse we found out after returning home that the pictures of the room on the web were photoshopped obviously to make it look more spacious.

DO NOT STAY HERE NO MATTER WHAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Liked — Nothing
  • Disliked — Filthy
  • Stayed March 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 7, 2008

We had stayed in a one bedroom unit timeshare booked through RCi in the past and had no issues. We then booked a "hotel unit" for another stay in July. It could not hold a candle to the first unit. Small is an understatement, dark and outdated. However, it was fairly clean, and the location was excellent. We decided to book again for a trip in August. We booked another "hotel room" through RCI. Early in the week, the appliances in surrounding units were being removed and placed in the hallways. On Tuesday of our stay, tile work began...and the noise that accompanies such work. When we walked out of our room, the tile saw was against the door of our unit. Saws, bags of concrete, and other misc. construction supplies filled the hallway between our room and the stairwell. On Wednesday, we awoke at 8 am to the same construction noise. I tripped over leering workers as I left the room.
Management was not willing to move us. Finally, they said they would move us two floors lower, however, the gentleman behind me was on that floor, and he was not only dealing with the noise but an infestation of ants. Upon returning to the room after the disappointing and aggravating conversation, we found the tile workers in our room!!!! They breached the door between the two units to work on the lip between the door!!! That was the final straw. We once again asked to be moved and were told we couldn't be because the resort would have to reimburse the owners of other units.
We were told if we didn't like it, we could leave. (What happened to good ol' customer service??)
So we did. We called a cab, packed our bags, and ended up at the Southernmost on Duval St. It was fabulous!!!!

  • Liked — Location, Dave and Phil at the Treasure Beach Bar
  • Disliked — Rude Management
  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 24, 2008

We didn't believe the poor reviews on the Galleon and decided to go there since it has a beautiful view on the water. We have stayed in many resorts all over the US and we know what we can expect for the price. The Galleon is NOT WORTH IT. They are nickle and dime condominium owners that rent out the apartments for a quick return on their investment, the furniture and beds are the original ones from the sixties and I mean that literally. The employees/service staff are rude- disgrunteled people. Our bed smelled, we removed the sheet cover and saw old sweat stains encrusted into the mattress, the pillows where the same.There was mold in the bathroom we reported this and nothing was done so we had to clean it ourselfs since they refused to move us to another room because the condo owner had already collected the money. The management did not care to hear our complaint, they appear callous and not surprised. The place is truly a Galleon. PS: Not to our surprise...there was a dead roach in the closet.

  • Liked — Nothing
  • Disliked — filthy and neglected rooms
  • Stayed July 2008, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2008

We had the worst vacation in this hotel. The people in the room next to ours were drunk and loud the whole time. When we complained to the management, we were told that those people are paying customers too and if we didnt like it there to go elsewhere. This place is unreal. We will be more careful in the future avoid these low life hotels when traveling with children.

  • Liked — Nothing
  • Disliked — Old furniture, walls need paint, roaches
  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Galleon Resort And Marina

Address: 617 Front Street, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Key West
#13 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$$
Reservation Options:
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Also Known As:
Galleon Resort And Marina Hotel Key West
Galleon Hotel Key West
Galleon Key West
Key West Galleon Resort
Galleon Marina Key West

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