I just arrived home from a week stay at the coconut mallory with my family. This condo is not a resort. It has 2 nice pools and a marina that is close to non-existant. The room was dated and NOT CLEAN. We purchased a container of nuts to snack on while in the room and left it on the kitchen counter. The next morning, a rodent of some type had eaten thru the plastic cover. I reported this to Jenny in management. At the same time I was in the office, another vacationer was giving Jenny samples of bugs that were inhabitating his room. She told me she was calling the exterminator but I could tell from her less than accomondating attitude that she was not going to do that. Her reponse to me was that because there are no screens on the windows, a raccoon may have come in and eaten the nuts!!! I knew Jenny was not correct because the very next morning there were small rodent droppings all over the kitchen counter. Towels were another problem at the Coconut Mallory. There was a shortage and the towel exchange office was frequently not open at the times advertised. My ankles and feet were covered with tiny bites and itching the entire week at the Coconut Mallory, bed bugs??? maybe, because I am home and no longer itchy. We resorted to buying a sheet to cover the existing sheets on the bed. There were many people visiting the coconut mallory everyday to purchase time share, I feel badly for these people. as another vacationer said as we were packing up the car, "checking out..GOOD...it sucked, didnt it" Thankfully while we were on key west, we saw lots of beautiful hotels that we would like to try if we go back. I suggest any of them except COCONUT MALLORY.

We stayed at the resort over Thanksgiving 2006. The room (2bdrm 2 bath) seemed clean. Although, everyday my wife, kids (3), and myself would wake up with what seemed to be itchy bug bites. We didn't have them before we got there and they stopped when we got home so who knows. Anyway, the pools were OK, nothing fancy. The bar is closing down permanately in a few weeks so there was nothing going on there. The front desk staff was a little "mouthy". They would complain to their friends on the phone about other guests while we were standing there (happened on three different occasions), they never seemed to be there either. I can't tell you how many times I went to the front offfice (only because they didn't answer the front desk phone) and nobody was there at all different times throughout the day. The laundry is on the top floor (not in the rooms) and there are no quarter machines anywhere in the resort. The front desk tells you that you need to go to the bar (soon to close) to get quarters. The problem with that is the bar doesn't open until 4pm. There is NO housekeeping in the middle of the week. No big deal you can exchange your towels and sheets at the housekeeping dept. Those ladies were very nice. The resort is NOT within walking distance to anything, we had a rental so no big deal.

We travel extensively and have three kids so we are not very pickey. I can honestly say the resort is a 2.5 out of 5.

As for Key West. Really an adult playground, NOT a great place for kids. ALOT of shopping (the wife was in heaven!). Beaches suck! I saw the Travel Channel had "Florida's Top Ten Beaches" on this past summer. They rate Smathers #5 or #6. Somebody paid them off!! Smathers sucks if you want to go in the water (smelly brown water and alot of sea grass). The Jersey shore has nicer water (if you know what I mean). The beach itself is nice, and Sunset watersports had alot of things to do at reasonable prices (we did snorkeling at the reef and water kayaks). Overall, Duvall street is great along with Mallory square.

My new wife and I stayed here about a month ago. My parents own a floating week here and were kind enough to let us use it for our honeymoon. Upon arrival the place looked decent enough. Pretty grounds and away from all the hub-bub of downtown. I quickly noticed the parking situation didn't look to good. Meaning there wasn't alot of it and it was quite hard to maneuver especially for larger vehicles. The people at the front office (shack) were not rude but not overly pleasnt either. We had unit 106, a 1 story condo on the end overlooking the marina and bar (another shack). Right off the bat we noticed a musty/moldy smell in our unit. We just figured we would get used to it. Upon closer inspection we saw many more flaws with the room. First of which was an index card taped to the wall above the thermostat. It stated : "Please do not set thermostat below 75 degrees to prevent the A/C units from freezing up." Now that's just wrong, lol. Almost all of the wallpaper was bubbled up or peeling as was whatever was on the ceiling. The rugs were torn in spots. The entertainment center looked ready to fall apart and the doors that covered the T/V were broken. Then there was the kitchen which was a disaster. Cracked tiles here as well. A HUGE crack running the entire depth of the counter. Broker sink sprayer. 2 heating elements on the stove appeared to be broken as well, tho we did not try to use it due to this fact. We did however try to use the dishwasher which was defineatly broken. The coffee pot was disgusting and the light didn't work in the fridge. On a better note the toaster looked brand new. Oh yea, did I mention the whole kitchen was infested with ants! There were 2 pools but we only used the one right outside our room. It was a little on the small side but other than that decent I guess. We would have liked to use the hot tub but unfortunately it was broken and had caution tape around it. Halfway through our stay we got a phone call from the office offering us $50 cash to take a survey. I said why not. A man that could have been Bill Clinton's brother accent and all took us to his "office". (A table near the pool) The survey took all of 5 minutes, but the office failed to mention the whole talking you into buying one of these shacks thing. To make a 2 hour story short, they wanted us to buy a week in one of these for $34,000. Plus an $800 a year maintenence fee. What exactly were they maintaining? A word to the wise, not a good idea to try and sell someone something unless your sure they like it. They should have been targeting people that were NOT staying there and showed them a demo unit that wasn't a run down ant colony. But that's just me. Needless to say we ended up purchasing a timeshare at the Windward Pointe Hyatt just down the street. Guess how much it was? ONLY $15,000. I wouldn't take back our stay because it was our honeymoon and all but I would never stay there again. If we had actually paid money for this stay I would have been livid.

The accomodations - pools - broken jacuzzi - rude staff - the place was truly awful. I would not board my dog there. The room was so dirty and had bugs (roaches) - I was afraid to turn-off my lights at night to sleep. My husband and I did a week trade with a partner time-share - which has always been lovely and exceptional stays. Coconut Mallory did not have one amenity and we were advised it was within walking distance to Duvall Street - it was clearly a 15 minute drive. The restaurant - NOT - Gumbo's was horrendous shack that served beer/wine - that was always out of stock. The closest food location was 3 or 4 miles down the road - we were truly disgusted at the whole trip. We left 2 days earlier then intended and went back to Miami - to salvage what was left of our vacation.