We ALWAYS stay at Marriott's as we are vacation club owners. This Marriott is very deceiving. The lobby was nicely remodeled and a Starbucks too; the room however, is a story within itself.
Let me start by saying the front desk was very helpful, we were given a complimentary upgrade and the room was much bigger then we expected.
The problem was the room had a very funny smell and was outdated, looked like an early 80's hotel. When we walked into our upgrade the first thing we notice is a jacuzzi tub, no curtain, no shutters, or no door, if you wanted to access the tub you would have to close off the other room.
We received a call regarding our room, at that time I asked for more towels, they were never brought up. After coming back from downtown I hoped that they would have been there, at that time I called the front desk and they immediately brought them up.
One more thing it's a low flow toilet shall I say more?
In short if you're looking for a Marriott property and have Marriott expectations this is not the place to stay.
- Official Description (provided by the hotel):
- We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Marriott and Odigeo so you can book your Courtyard Key West Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Key West Waterfront Hotel Key West
- Key West Courtyard
- Key West Marriott