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“Upgrade for you!” 5 of 5 stars
Review of Courtyard Key West Waterfront

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Courtyard Key West Waterfront
3.0 of 5 Hotel   |   3031-41 North Roosevelt Boulevard, Key West, FL 33040   |  
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Free Parking
Ranked #36 of 40 hotels in Key West
Top Contributor
62 reviews 62 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
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5 of 5 stars Reviewed November 1, 2012 via mobile

I booked two rooms and upon our arrival we were upgraded to the suite overlooking the Gulf! It was beautiful, comfortable and only wish we had more time there. The two young women on the front desk were awesome, so friendly and helpful. They made our quick stay very memorable - in a very good way!

Stayed October 2012, traveled with friends
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245 people have reviewed this hotel

Traveler rating
    82
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    45
    35
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Key West
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 5, 2012

The poolside tiki bar is very nice , the staff are very helpful and always a bright stop in the day. However the hotel sewer system vents right next to the bar and when it is ripe... well you get the picture. It smells horrible. I can't believe the hotel management has not fixed this.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

So we decided to take a last minute trip to Key West without booking a hotel room. After bar hoping its now 1 am and we thought we could have just walked in to any hotel and gotten a room. Not the case after 15 hotel stops and all being closed or filled. We finally found the Marriott court yard. The room was great. In the morning they gave us a late checkout since we only got to the room at about 2 am. Amazing back view of the water.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 1, 2012 via mobile

I'm am a Platinum member with Marriott and really love the brand. This courtyard rates itself a cat 6 hotel (30k points a night) which is high for what it is. We were unlucky enough (NOT) to have what w thought was an upgrade in what I call the "old Howard Johnson" section. (bay side or should I say marsh side) It's not the main build but and older part of the property they must have purchased a while back. Room was not clean and beds were awful. We stayed one night and checked out. We were lucky enough to book at the Marriott Beach Side for the same amount of points and was upgraded to the presidential suite. I Would not stay at the property unless you are desperate. Prictues are very misleading.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2012

We got a magazine of coupons containing one for this hotel. It was the first one we came to upon entering Key West. I checked to see their price, if they would honor the coupon & get a first impression. Then we drove on into the busier area & didn't find anything worthwhile from the other coupons. So we returned to the Marriott. They put us up at the agreed price which was considerably less than their usual rate. Breakfast to order was included - delicious. By morning we could tell they were full even tho off season. They ran a shuttle to the downtown area & the desk was very helpful in advising us about what to expect downtown. All in all it was a pleasant experience. Other things in Key West did not meet our expectations, but the hotel was nice enough. The pool was spectacular & staff very courteous.

Room Tip: With the coupon you don't get to choose your room but the king bed was fine.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orchard Park, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2012

This was our first time to Key West and so I was not sure where to stay. That being said I had Marriott rewards points and this one was by the water so we spent 30,000 pts. For the points this hotel was way over priced. The night before and after this stay we stay in a Four Points near Miami for 10,000 and the Four Points was way better by far.

The Hotel looks like it was a older hotel which was painted and a new restaurant/front desk area added. The rooms were basic and nothing to write home about. The water front area was unswimable and overall just not a good water area as we expected it to be having stayed in many hotels on the water before. Kids were disappointed for sure.

For 30,000 pts I would never stay there again.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon City, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2012

I checked in the hotel a few weeks ago, the hotel itself is not too bad but the lady whom i was sruprise is the front desk supervisor, was very untidy and abnoxious. I'm not sure if its her accent or the fact that the walk out in her barefoot. She then said sorry and passed it off saying i grew in south africa. I think is way below standard for any hotel.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard Key West Waterfront

Also Known As:
Courtyard Key West Waterfront Hotel Key West
Courtyard Key West Waterfront Hotel
Courtyard Key West
Key West Courtyard
Key West Marriott
Address: 3031-41 North Roosevelt Boulevard, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Official Description (provided by the hotel):
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 
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