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“If you like just ok hotel than this one is for you.” 1 of 5 stars
Review of Courtyard Key West Waterfront

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Courtyard Key West Waterfront
3.0 of 5 Hotel   |   3031-41 North Roosevelt Boulevard, Key West, FL 33040   |  
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Ranked #36 of 43 Hotels in Key West
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“If you like just ok hotel than this one is for you.”
1 of 5 stars Reviewed September 1, 2012 via mobile

I'm am a Platinum member with Marriott and really love the brand. This courtyard rates itself a cat 6 hotel (30k points a night) which is high for what it is. We were unlucky enough (NOT) to have what w thought was an upgrade in what I call the "old Howard Johnson" section. (bay side or should I say marsh side) It's not the main build but and older part of the property they must have purchased a while back. Room was not clean and beds were awful. We stayed one night and checked out. We were lucky enough to book at the Marriott Beach Side for the same amount of points and was upgraded to the presidential suite. I Would not stay at the property unless you are desperate. Prictues are very misleading.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Myers, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2012

We got a magazine of coupons containing one for this hotel. It was the first one we came to upon entering Key West. I checked to see their price, if they would honor the coupon & get a first impression. Then we drove on into the busier area & didn't find anything worthwhile from the other coupons. So we returned to the Marriott. They put us up at the agreed price which was considerably less than their usual rate. Breakfast to order was included - delicious. By morning we could tell they were full even tho off season. They ran a shuttle to the downtown area & the desk was very helpful in advising us about what to expect downtown. All in all it was a pleasant experience. Other things in Key West did not meet our expectations, but the hotel was nice enough. The pool was spectacular & staff very courteous.

Room Tip: With the coupon you don't get to choose your room but the king bed was fine.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orchard Park, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2012

This was our first time to Key West and so I was not sure where to stay. That being said I had Marriott rewards points and this one was by the water so we spent 30,000 pts. For the points this hotel was way over priced. The night before and after this stay we stay in a Four Points near Miami for 10,000 and the Four Points was way better by far.

The Hotel looks like it was a older hotel which was painted and a new restaurant/front desk area added. The rooms were basic and nothing to write home about. The water front area was unswimable and overall just not a good water area as we expected it to be having stayed in many hotels on the water before. Kids were disappointed for sure.

For 30,000 pts I would never stay there again.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon City, Oregon
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2012

I checked in the hotel a few weeks ago, the hotel itself is not too bad but the lady whom i was sruprise is the front desk supervisor, was very untidy and abnoxious. I'm not sure if its her accent or the fact that the walk out in her barefoot. She then said sorry and passed it off saying i grew in south africa. I think is way below standard for any hotel.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Georgia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2012

This property, which is a former Howard Johnson's (Ho Jo's) is a cost effective opportunity for those visiting Key West. It is in "new town', which is not in the Duval Street area, but they offer a free shuttle to "old town"

Room Tip: We stayed in the "A" section, which was facing the pool.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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boca raton
Top Contributor
107 reviews 107 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 11, 2012

Chose the Marriott Courtyard mainly based on price and being a long time rewards member. Although not in the downtown area, it does have a free shuttle which runs until 10:45 PM.
Arrived around 1:00PM and our room was not ready(check in time is listed as 3:00PM). We were given a room key to use at the tiki bar for lunch charges and were told we could use the shuttle if we wanted.
We went to lunch and returned at 2:35. Our room was being finished and within 10 minutes was ready. We had reserved a two queen pool side at the suggestion of the Marriott reservation specialist. Although we prefer a King room he said the pool view would be better. When we finally got our room keys we were given a complementary up-grade to a Queen suite. The room(s) was on the first floor and consisted of a living area with a jacuzzi, and a separate bedroom with two queen beds, microwave and mini fridge.
Lobby area was updated and very clean. Free WiFi and three guest desk tops. The cafe was open for lunch and breakfast. Front desk staff was certainly up to Marriott standards and could not have been more friendly or helpful.
Rooms were large and although a little tired, were for the most part clean and fresh. Desk chair was stained and air freshener was used to excess but overall OK. Used both beds and mine was very comfortable but my wife did not find hers to be quite the same. Based on some other reviews I expected it to be somewhat of an "island thing" but we certainly were not disappointed with the accommodations.
The shuttle is free and a great added benefit, but it drops off and picks up near the Northern most point on Duval. If you want to go to the Southern end, drive down early and park on the side streets. Many spots are free. Otherwise it is a long walk the length of Duval back and forth from the shuttle stop.

Room Tip: Pool area has lush landscaping and gives an Island feel. Tike bar is at one end and doesn't get...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 1, 2012

The Courtyard by Marriott, Key West, Waterfront is a classy and comfortable hotel. It has everything that you expect from Marriott: Comfortable rooms, exceptional service, good location. This hotel is not in the main tourist area of Key West (Duval Street). It is about a mile north of Duval on the main North-South thoroughfare, Truman Street (also Route 1). While there is a major construction effort on Route 1 (northbound only) between the hotel and Duval street, it does not effect pedestrian traffic, or bicycles. Vehicular traffic traveling north from Duval must make a detour about 2 miles out of the way. Not a real big deal.

This hotel is comfortable, has a very typical Key West tropical feel, has easy access and not too much noise and bustle. Great pool, hot tub, Tiki bar, small beach (note that there really aren't any great sand beaches in the Keys), and wonderful scenery and sunset views.

Room Tip: The second floor, ocean view, rooms, as well as the poolside rooms, offer exceptional scenery.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Key West Waterfront

Address: 3031-41 North Roosevelt Boulevard, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Official Description (provided by the hotel):
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Courtyard
Key West Marriott

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