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“Enjoyable stay” 4 of 5 stars
Review of Crowne Plaza Key West La Concha

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Crowne Plaza Key West La Concha
3.5 of 5 Hotel   |   430 Duval Street, Key West, FL 33040   |  
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Ranked #33 of 41 hotels in Key West
davie
Reviewer
3 reviews 3 reviews
“Enjoyable stay”
4 of 5 stars Reviewed August 26, 2013

The La Concha is a clean hotel with a very nice staff. The location is right in the middle of the action and we stayed in the "quiet rooms" ( room 427) which were great with no noise at all. The rooms are not large, but very clean and comfortable. The bathrooms are rather small, but clean. The lobby is very inviting with fresh citrus water available for guests and a friendly consierge who spends time with guests as well. The front desk is very pleasant and accommodating. After leaving the hotel, I discovered that I had left my phone in the room. Amanda, at the front desk called housekeeping to check for me but the housekeeping lady named Alicia, had already found it, packaged it and labeled it for the desk. I am so grateful to Alicia for her honesty and Amanda for her patience. I will stay at the La Concha again no doubt.

Room Tip: If you want a quiet room the 400 rooms seem to be the best bet. We had an end room (427) which we li...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2013

The hotel was excellent overall, in a perfect location, had a fabulous bar with a roof top view for those of us who would like to watch the sunset in Key West without having our pockets picked by the Brueghelesque characters at Malory Square. The room was large, clean, had a safe, fridge, couch, and nice cityscape view. The location is central to town with all that it offers, smack in the center of the two coasts and near charming old town north on Fleming. Beach or ocean access is a very long walk. But there is a pool on site. Checking in was smooth except for misunderstanding about an Expedia pre booked breakfast. I had to insist that the meal was included after being told twice that it was not. It took a supervising attendant to explain to the first how to read the screen and see that that was so. Also, the meal ticket indicated "good for one free breakfast entrée". However, at breakfast we were told that it was good only for the buffet. As the buffet was excellent, that turned out not to be a problem. In addition to all the usual American breakfast items, eggs, bacon, sausage, biscuits and gravy, etc., there was an excellent supply of chilled smoked salmon with lemon and capers. Regarding the pre paid meal issue, there does appear to be some further training and clarification necessary between IHG, Expedia, and the local hotel staff as to exactly how the pre payment works, is indicated in the record, and is executed in the dining room. This is a small management issue really. I heartily recommend this hotel, especially to business folks.

Room Tip: There are two buildings, one lower and the other much taller. Ask for a high room with a balcony Oc...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2013

Had such great time in this place. Rooms were clean, staff was friendly and knowledgable. The location was perfect, we walked everywhere! Loved the whole Key West experience thanks to them. Thanks for everything!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 24, 2013 via mobile

The Crown Plaza La Concha Key West ,provides luxury amenities and is in no short supply of quick  , friendly, impressive, service from their associates.
Appon arrival I was greeted by Nathan( in guest services) at the front desk. Nathan was curtious when asking our room and floor preference. We received exactly what we wanted. Nathan also assisted me with early check-in and had a team member take out bags to our room.
Our room was newly remodeled with very nice
view of Duval Steet.
After checkin the concierge assisted with tickets to the local trolly tour right outside! Really fun!

The beach and local bars/ restaurants are right there!

We also were provided with a late checkout that allowed my wife and I time to enjoy breakfast at the " 6 toed cat" visit the Hemingway House and see the many chickens and Roasters wondering around ( just perfect) on the streets of upper Duval protected by law.

So much fun at a terriffic hotel, oh, not to forget the tiki bar and pool!



  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2013

lovey hotel and great location. Rooms were updated, very enjoyable, will stay there on next visit.
Even though not on water allowed to try different beaches and the kids loved ability to walk the town.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2013

Location is great, you are right in middle of town with reach to all possible stores with walking distance. Restaurant in lobby with good breakfast options.

Room was small and I would expect better furniture and cleanliness for this price. Carpet was smelly.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 15, 2013

From the time we checked our car with the valet to when we checked out, we were treated like rock stars. The staff was kind and knowledgeable. The concierge desk was very helpful booking our outings, as well as giving as insider tips. We were fortunate to have a balcony room when the bed races rolled by and had a great front row seat. You can walk to everything, including the beach. The pool is a lovely getaway from Duval Street...it's very peaceful and has a convenient poolside bar. Yes, the room was small and pricey...but you cannot beat the location and the customer service.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Key West La Concha

Address: 430 Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 41 hotels in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Key West La Concha 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams (when he wrote a Streetcar Named Desire). La Concha Hotel offers the most spectacular 360 degree view, with nightly Sunset Celebration and all of Key West from the 7th Floor deck and lounge at the top of the hotel. Breakfast, Lunch and Dinner served daily in Jacks Seafood Shack. Outdoorswimming pool and pool bar on the second floor level. Fitness Room 4th floor, free weights and cardio equipment. CORNER PANTRY, off the lobby, snacks, soft drinks, sundries, ice cream, tee shirts, hats... etc. A Starbuck's Coffee Shop is located on the Lobby level. ... more   less 
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza

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