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“Excellent location with great decor” 4 of 5 stars
Review of Crowne Plaza Key West La Concha

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Crowne Plaza Key West La Concha
3.5 of 5 Hotel   |   430 Duval Street, Key West, FL 33040   |  
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Ranked #36 of 44 Hotels in Key West
UK
Top Contributor
83 reviews 83 reviews
61 hotel reviews
Reviews in 52 cities Reviews in 52 cities
40 helpful votes 40 helpful votes
“Excellent location with great decor”
4 of 5 stars Reviewed November 21, 2012

We were at the hotel for one night.

Check in was a little slow though very welcoming.

We wanted a quiet room which we know to be difficult when the hotel is on Duval Street. We were eventually allocated a room in the quiet zone. We liked the decor and the room facilities.To be honest we had a poor night's sleep because of a problem with noise. However, the front desk staff and manager responded well to our complaint. Despite this problem we would visit again and would recommend the hotel to others.

Superb location for walking and enjoying Key West.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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905 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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nashville
Top Contributor
78 reviews 78 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 21, 2012

No matter what your visit to Key West is for, the La Concha has it all - location, great bar/restarant, Starbucks, garden pool area, best rooftop view in all of Key West. The perfect property with all of the history. I know there have been alot of reviews historically about this property being run down. Apparently there have been tons of improvements prior to our arrival - Fresh paint, newly decorated, new carpet, everything clean and shined up and a beautiful bathroom. I wouldnt think twice next time I visit Key West, this is the place for me! It is pricey, that's the only reason I rated it a 4 instead of 5, but don't let that scare you - so is everything else in Key West.

Room Tip: Pay extra for a balcony room overlooking Duval - Great View!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daytona Beach, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

Booked 2 rooms for my yearly trip/vacation with my daughter. The staff was great and helpful in every way. The bartender (Paul?) was great and filled me in on a lot of local activities for my daughter and I to do. Location cannot be beat, it's in the middle of everything Key West! The only downside was that my 2nd floor room was right over Duval St. and the partying usually goes on until the wee hours, but hey, that's part of being there. Daughter Maggee has already insisted we return next summer which is exactly what we're going to do. Can't wait!

Room Tip: Just stay out of the rooms over Duval St. if you're not there to party.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Babylon, New York
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2012

This hotel is in the perfect location on Duval Street. Centrally located and within walking distance of the major attractions (Ernest Hemingway's House, the Southernmost Point and Mallory Square) as well as all the bars & restaurants (Margaritaville, Sloppy Joe's, The Hard Rock). You must stop by the Smallest Bar and ask for a Key Lime shot!

The hotel is very clean and the staff are very friendly. Staying here only added to the perfect trip to Key West!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fannett, Texas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2012

Everything you are looking for! This property is in the heart of Town located on Duval Street! Nice rooms, very clean and tidy, facility is updated and nice even though it was built in 1926! There is a restaurant and bar on site, and plenty within a short walking distance!

Cons - Parking is $20 per day (They did waive my parking fee since I was a Platinum priority club member)

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Des Moines, Iowa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 20, 2012

From the minute we arrived, staff was so accomodating. They ensured a wonderful stay for our 20th anniversary trip. Rooms were clean, beds were comfortable, and food was great! Staff recognized our anniversary with a card and vouchers for two free breakfasts. Very helpful in planning excursions ànd providing ideas for food and fun. Highly recommend.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleigh
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

Arrived to find we didn't get the reservation I was suppose to recieve. They set us up with a beautiful rm. We went to awesome rooftop to watch the sunset w/lovely drink. Our kids went to pool. It was cold & so were our kids. Came back to rm. lock broke beyond repair. Waited 30 min for maintenance to arrive. We were moved to another rm only to find hundreds of ghost spiders in rm. staff was apologetic and eager to please us. They comped our most delicious meal( heavenly). The wait staff perfect. They gave our kids towels to be warm. They also gave us one day rate on them. Bad things happen. We laughed with the front desk clerk (from NYC). We never left hotel to walk about town. No regrets since we ended up having a great time dispite the mishaps. The GM and staff exemplified perfect customer service. I would highly recommend this historic, beautiful hotel. It is family friendly, elder friendly, gay friendly. Key West at its best. Today is my husband & I's 25th anniversary!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Key West La Concha

Address: 430 Duval Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 44 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Crowne Plaza Key West La Concha 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams (when he wrote a Streetcar Named Desire). La Concha Hotel offers the most spectacular 360 degree view, with nightly Sunset Celebration and all of Key West from the 7th Floor deck and lounge at the top of the hotel. Breakfast, Lunch and Dinner served daily in Jacks Seafood Shack. Outdoorswimming pool and pool bar on the second floor level. Fitness Room 4th floor, free weights and cardio equipment. CORNER PANTRY, off the lobby, snacks, soft drinks, sundries, ice cream, tee shirts, hats... etc. A Starbuck's Coffee Shop is located on the Lobby level. ... more   less 
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza

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