Arrived to find we didn't get the reservation I was suppose to recieve. They set us up with a beautiful rm. We went to awesome rooftop to watch the sunset w/lovely drink. Our kids went to pool. It was cold & so were our kids. Came back to rm. lock broke beyond repair. Waited 30 min for maintenance to arrive. We were moved to another rm only to find hundreds of ghost spiders in rm. staff was apologetic and eager to please us. They comped our most delicious meal( heavenly). The wait staff perfect. They gave our kids towels to be warm. They also gave us one day rate on them. Bad things happen. We laughed with the front desk clerk (from NYC). We never left hotel to walk about town. No regrets since we ended up having a great time dispite the mishaps. The GM and staff exemplified perfect customer service. I would highly recommend this historic, beautiful hotel. It is family friendly, elder friendly, gay friendly. Key West at its best. Today is my husband & I's 25th anniversary!
- Also Known As:
- Crowne Plaza Key West La Concha Hotel Key West
- Crowne Plaza Key West La Concha Hotel
- Crowne Plaza Key West
- Key West Crowne Plaza
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams (when he wrote a Streetcar Named Desire). La Concha Hotel offers the most spectacular 360 degree view, with nightly Sunset Celebration and all of Key West from the 7th Floor deck and lounge at the top of the hotel. Breakfast, Lunch and Dinner served daily in Jacks Seafood Shack. Outdoorswimming pool and pool bar on the second floor level. Fitness Room 4th floor, free weights and cardio equipment. CORNER PANTRY, off the lobby, snacks, soft drinks, sundries, ice cream, tee shirts, hats... etc. A Starbuck's Coffee Shop is located on the Lobby level. ... more less
- Reservation Options:
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