I stayed for one night at the Reach last week because it was at a decent price in a location that sounded good.
- Staff was friendly and helpful. The electronic safe was not working when I arrived and someone came to fix it fairly quickly. I phoned about the air conditioning, which seemed a little weak upon arrival and someone came up to take a look within about 10 minutes. The air-con still might be a little weak for the summers.
- Location is near the southern-most tip of Key West at the quieter end of the town near Duval Street. A walk to the other end of Duval takes about 20 to 30 minutes and is about 2 km.
- Beautiful view of the ocean and the place has its own private little beach.
- Rooms had a nice modern decor and was in good condition.
- Not clean! The floor tiles were dirty. The shower had hair. The bathroom counter-tops had dusty film. Worst of all, the linens had stains and hair. When I asked for new sheets, I found that they too also contained stains and had hair in them.
- There was no hot water for the shower. It wasn't too bad though as the cold water was not so cold.
So, for me, the dirtiness of the room made this just an OK. If cleanliness were not an issue, I would rate this Above Average. As you can see from the photos, the decor, facilities, location and view are quite nice.
- Official Description (provided by the hotel):
- Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more less
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- Also Known As:
- The Reach, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Reach Resort Key West