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“Location, Location, Location” 4 of 5 stars
Review of The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040   |  
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Great rates from $219/nt
Ranked #31 of 44 Hotels in Key West
Pasadena
Top Contributor
92 reviews 92 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
“Location, Location, Location”
4 of 5 stars Reviewed September 9, 2013 via mobile

Located at the end of Simington St that runs adjacent to the World Famous Duval St and around the corner from the Southern Most point monument . We were celebrating our wedding anniversary and they had champagne and blooms and chocolates awaiting us. Spectacular 5 th floor view didn't hurt either. 5 star ameneties and private beach . Their on site restaurant is superb . We'll be back...

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,113 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bear, Delaware
1 review
5 of 5 stars Reviewed September 7, 2013

We stayed at this wonderful resort last March after coming off a cruise to the Caribbean. We were celebrating our 49th anniversary and The Reach welcomed us with balloons, champagne and chocolates in our room (thanks Jenny!!). What a way to begin our first trip to Key West. Our room was perfect, very clean and beautifully furnished, and the staff could not have been more helpful. The pool and beach were as nice as any we experienced in the Caribbean. The location is great, you can walk to nearly all of the Key West attractions, restaurants and bars. We will definitely stay at The Reach again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest family
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

Our relatives stayed here and we stayed at our regular place. We met our family for drinks and dinner. Surprised a bit by the dinginess of the bar and restaurant. Their room seemed acceptable, but would not have been our choice. Had drinks in the bar and decided that perhaps since the restaurant was deserted on a Friday evening it wouldn't be a good choice for dinner. We visit Key West at least twice yearly and feel tourists can find much better accommodations for the price. Of corse, this is only our opinion.

Stayed September 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2013

Not what we had expected from a Waldorf. When you hear Hilton, you expect the best and in general they are. When you stay at the Double Tree, you know you will get the 'cookie', with a Hilton, you will get the extra luxury, with Waldorf you expect a step above the rest ... we were sadly disappointed as the fresh backed cookies were no where in sight, the luxurious beds were not present and the the only saving grace was that the staff tried really hard to make your stay pleasant. Sorry, this just didn't make it our favorite ...

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st. louis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2013

Friendly & helpful staff. Rooms not up to par with price. Expensive, bad drinks. Rooms had no drawers for non-hanging clothes. Rooms were small for the price that was charged. Had to have open suit cases on only chair. No paper or pens for writing.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Kentucky
1 review
5 of 5 stars Reviewed September 5, 2013

Sorry I'm reviewing this hotel 1 month after my visit. My wife and I were at The Reach August 8 through the 12th. We were greeted by the friendly, professional staff the moment we arrived by cab from the airport. We were a little concerned about staying here based on some reviews but never had anything but great service, clean room, friendly staff, bed turned down every evening, I could keep going on and on. We were even given a bottle of champaign, box of candy and balloons for our 20 year anniversary (Thanks Milda) I would also like to add, I called the hotel from the airport at 11:30am to request an early check inn and when we arrived before noon our room was ready to go (now that's the way to start a trip!!). Parking was not an issue for us because there is no need for a car,we walked or rode a bike everywhere and the one time we were catching the ferry to Dry Tortugas at 7am, I just mentioned it to the staff and they got a cab to the hotel in under two minutes. I see a lot of people complain about the $25 resort fee in there reviews but every hotel has it, not just the Reach. its part of being in Key West. Also, at about 2:00pm a guy is going to bring you an awesome popsicle while your relaxing on the beach (cant beat that). I recommend this hotel and will stay here again when we come back to Key West. Thank You Reach, We had a great time!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 5, 2013

Overpriced, dirty, and not worth it. This hotel should be A+ on all levels, but it was dirty, room carpet had stains all over it and an odor, the bathroom had dirt and hair from others on the floor, and the outside bathrooms near the pool were not kept clean.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Luxury Hotel in Key West
#13 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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