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“The Reach, KW” 4 of 5 stars
Review of The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040   |  
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Great rates from $219/nt
Ranked #32 of 44 Hotels in Key West
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“The Reach, KW”
4 of 5 stars Reviewed May 5, 2013

Very nice resort to stay, we spent two nights and enjoyed our time. People working here were awesome, special thanks To John, Patrick And Ricardo for providing everything needed to relax on the beach or at the pooI. They even surprised everyone with popcicles one very hot afternoon. We would come back again if it weren't so expensive, but one never knows. Location is a draw back, its on south side of the island so walking or another mode of transportation is necessary to get to the bars and restaurants. If you plan on coming here, explore the location and what's around first.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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English first
West Palm Beach, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2013

Let me first say that making our reservations at The Reach were extremely easy and painless especially since we were traveling with 2 small children. The room was ready for early checkin and it was clean and spacious with ocean views. My family spent most of their time at the pool and private beach (which was a great plus!). One of the best experiences was having the beach and pool attendant (I think they called him a Water Valet??) always smiling and friendly. He introduced himself as Patrick. Ricardo and John were also amazing and even tucked in the towels into the beach chairs to keep them from blowing away! You could tell that they enjoyed his job and was happy to be there. Everything my family needed was taken care of.

The Strip House restaurant was a perfect location to entertain business guests and the food was terrific.

We were only 2 blocks away from Duval but far enough from the "not-so-kid friendly" atmosphere that sometimes takes over the main drag.

I wholeheartedly recommend The Reach and will be returning ASAP! You get what you pay for and more.

Room Tip: Ask for an Ocean Facing Room Higher up so you can see over the tall trees. The rooms crank out the...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, May 13, 2013
Thank you for taking the time to provide a review of your family's recent stay at The Reach Resort. I am very appreciative that the efforts of many of our team members to ensure that your stay was relaxing and luxurious was evident to you. We look forward to another opportunity to provide you with a memorable vacation. Sincerely, Paul Bartush, Front Desk Manager, The Reach Resort
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Raleigh, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

We had a wonderful experience at the Waldorf Astoria Reach Hotel. The pool and beach area are beautiful. Beach umbrellas and lounges were set up for us. Drinks and food were brought to us all day. Very convenient to jet ski and snorkeling. Staff did a great job. Will visit again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, May 2, 2013
Thank you for celebrating your 25th wedding anniversary with us at The Reach Resort! We feel honored to have you with us during this special time in your lives together. We look forward to having the opportunity to celebrating more of your special moments in the future. Our warmest appreciation, Paul Bartush, Front Desk Manager, The Reach Resort
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A TripAdvisor Member
4 of 5 stars Reviewed April 30, 2013

The welcome from Paul at the front desk far exceeded any other check in experience. Everyone there was extremely helpful. The rooms were nice with a small fridge. Bathrooms were a little small. One of the few hotels tht had private beach access. Pool service was nice with mid afternoon popsicles and sunglass cleaning. Food was very good.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, May 2, 2013
Thank you for the lovely compliment! It was wonderful meeting the two of you. Please be in touch if you should ever have the opportunity to come back to Key West. We would love to have you back with us at The Reach Resort. Paul Bartush, Front Desk Manager, The Reach Resort.
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Warrenton, Virginia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 29, 2013

Great beachfront property with luxurious room. We can't wait to go back. It is a bit pricey, but it was on a great piece of property. Employees were very attentive and we felt well taken care of during our stay. It is a walk to get to the action, but getting there is half the fun as it makes you get familiar with all of the different shops and restaurants/bars along the way.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennesaw, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

Very nice hotel with great service!! Beautiful beach, pretty grounds. Excellent location to Duvall Street but not on top of all of the action!! Enjoyed walking Duvall Street every night then walking back to hotel. The only negative is the $20.00 per night parking fee....I feel that is a bit much. We parked our car and never used it and it cost us $40.00 for our 2 night stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

The hotel was nice and staff very friendly and accommodating. Loved the beach and pool area. Our room was a good size and the bathroom was large which was great for three females. Nice place to stay for a get away weekend.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Luxury Hotel in Key West
#14 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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