We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Best!” 5 of 5 stars
Review of The Reach, A Waldorf Astoria Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Reach, A Waldorf Astoria Resort to your Saves list
The Reach, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
$50 Credit, Per Night
Ranked #37 of 46 Hotels in Key West
Cunningham, Tennessee
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“The Best!”
5 of 5 stars Reviewed December 13, 2012

The Reach Resort is the Best!! We loved it last year! When we were looking for places to stay this year nothing else compared to The Reach. They have the best staff!! EVERYONE was so nice and friendly. Breakfast bar was Great! Beach service was excellent as usual! They also have the ONLY natural beach in Key West. I don't wanna stay anywhere else in Key West!!

Room Tip: The only draw back that we had was I would not want a corner room again. Last year we had a room wi...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, December 15, 2012
Thank you for taking the time to review your stay with us at The Reach. I am so pleased to hear that you enjoyed your time in Key West and on our property. We look forward to your next stay with us! Paul Bartush, Front Desk Manager, The Reach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,303 reviews from our community

Traveler rating
    897
    691
    345
    233
    137
See reviews for
446
1,177
31
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Grand Isle, Louisiana
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 11, 2012

After spending 5 days on a sailboat - we really appreciated the big room & shower, comfortable bed and great service. The staff were friendly and the resort amenities are all that were advertised. I loved the espresso machine in room. May buy one for home! Great beach, good food, close to everything we wanted to see. Will come back!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2012

One of the best locations in Key West and an awesome beach. There are three great beach options there with the property itself, the adjacent sister property, and the nearby public beach. Although the hotel is a little dated, the service is excellent. You could save a few bucks by staying off of the beach, but if you want to stay on the beach, but also walking distance from the happening, Duval St., this is an excellent option.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prosser, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 9, 2012

We were staying in another hotel when we decided to extend our vacation in Key West. The other hotel was sold out so we looked on the internet and found this one. We are so happy that we found this great location and of course great hotel.

We enjoyed all the extras that they offered and the great customer service. The weather was not the best but we did try to squeeze out some sun at the beach.

It is a little walk to get to the main part of the key west but we loved to walk and enjoyed strolling every evening back to our hotel.

Loved the staff and they were very helpful in recommending places to eat, etc.

This hotel exceed our expectations and was worth everything we paid for. When we come back to Key West this is where we will be staying.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, December 11, 2012
We are so happy that you found The Reach too! Thank you for chosing to spend your extra time in Key west with us. We look forward to your next visit! Paul Bartush, Front Desk Manager, The Reach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
128 reviews 128 reviews
24 hotel reviews
Reviews in 66 cities Reviews in 66 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 3, 2012

I made reservation for a room with a view. Checked in and they stated they upgraded us (do to me a gold Hinton Honors member). I went to a nice king studio room, with a horrible view of the the middle of palm trees and the back of court yard. I called down to the front desk and asked if they put me in the right room, they stated they upgraded our room and that was it. I informed them to down grade me to a room with a good view. I was given room 442 that was a king regular room with a AWESOME view

The property is in good condition, but it needs some up keeping and remodeling. Such as we had a walk in shower with with 1/2 glass door with a older looking shower curtain. Not very classy. The drain title in the shower is plain old, dust on the vent in the bathroom.

But because of the awesome view and the sound of the ocean while we slept, it was well worth it.

I might come back, unless I find something with a more updated cleaner rooms with a great view

Room Tip: room 442 has a great view of the pool and ocean
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catonsville, Maryland
1 review
5 of 5 stars Reviewed December 3, 2012

My first time in Key West and I got the opportunity to stay at an outstanding resort. The Reach is located at a very convenient location. The private beach was beautiful and the staff was unbelievable! I don't think I have ever had such personal service. Patrick and John made sure we were always taken care of. Cleaning our sunglasses, giving us free samples of the drink of the day, cucumbers for our eyes and spraying us with cool water. The rooms were clean and upscale. We always had plenty of coffee and that says a lot since we both are big coffee drinkers! I highly recommend the Reach!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, December 4, 2012
Thank you for taking the time to provide us with a summary of your experience at The Reach Resort! I am so pleased that you enjoyed your stay and experienced first-hand what we have to offer to our guests. We look forward to your next stay with us! Paul Bartush, Front Desk Manager, The Reach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Connecticut
1 review
4 of 5 stars Reviewed December 1, 2012

My wife and I did a last minute trip over Thanksgiving week and The Reach was one of the few places we could find a room. From the moment we walked in till the day we left the staff was very friendly and helpful. Chuck and the rest of the bell men were attentive, polite and Cindy at the front desk had us smiling and laughing despite a rather long travel day. We made the most of the beach and pool area each day where Patrick, John and Ricardo were great. As others have mentioned the rooms were a bit pricey, and while very clean showing some wear. If you take the lobby elevator to the 5th floor you can enjoy great sunset views without dealing with the crowds elsewhere in town.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, December 4, 2012
It is so wonderful to hear that a spontaneous trip to Key West resulted in such a restful and luxurious experience. Thank you for taking the time to mention the staff who took extra special care of you while you were at The Reach. Our team prides itself on determining the individual needs of our guests. We look forward to your next stay with us. Paul Bartush, Front Desk Manager, The Reach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Reach, A Waldorf Astoria Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#13 Luxury Hotel in Key West
#14 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Otel, Orbitz, Priceline, Hotels.com, Odigeo, TripOnline SA, getaroom.com, Hilton Hotels, Agoda and Jetsetter so you can book your The Reach, A Waldorf Astoria Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

Owners: What's your side of the story?

If you own or manage The Reach, A Waldorf Astoria Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.