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“WHAT AN AMAZING PLACE” 5 of 5 stars
Review of The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1435 Simonton Street, Key West, FL 33040   |  
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Great rates from $219/nt
Ranked #32 of 44 Hotels in Key West
Columbus, Ohio
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“WHAT AN AMAZING PLACE”
5 of 5 stars Reviewed November 17, 2012

Check in was smooth and as a Diamond member I was upgraded to a Oceanfront Boutique Suite. It is a large room with a living area, wet bar and balcony. Because we were on the top floor our room featured high vaulted ceilings with a fan above the bed. IT was GREAT!!! Our view cannot be beat and the king bed was wonderful. Bathroom included a large closet and walk in shower.

This hotel is just one of those places that gets a perfect mark for me! The location cannot be beat. It has one of the few sandy beaches in the keys! Patrick the pool/beach attendant is spot on. You can get drinks and snacks at good prices right there at the pool or beach!

The staff were amazing but I wanted to point out Paul who provided personal service and was always willing to help out with a question. His service alone has allowed me to recommend this hotel to friends and business associates alike!

Property sits just off of Duval Street so you can walk to anywhere in Key West in under 15 minutes. Great property, truly a gem in the Keys!

Room Tip: Higher floor rooms have the best views. Rooms on the 5th floor have vaulted ceilings.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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English first
Herndon, Virginia, United States
1 review
5 of 5 stars Reviewed November 17, 2012

We had a wonderful time at the Reach Resort. It was everything we could have asked of and more!! Very clean rooms/amenities with a great staff! Patrick and Ricardio were very friendly and attentive to our days spend at the beach! Could not have asked for better service. A very relaxing and carefree atmosphere. I would recommend this resort to other people and hope to be back in the near future!!

THANK YOU!!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aston, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

We reserved 4 nights at The Reach, but enjoyed it so much we stayed another night. Cindy and Paul at the front desk were so accommodating to all our requests, including a room for the extra night. The entire staff was friendly and knowledgeable. Down by the beach area Patrick, and especially John and Ricardo were there for whatever we needed. They even provided afternoon popcicles!! We loved the view from room 502. We were quit surprised to find that the sister property, Casa Marina Resort was also available for our use and only a short walk from The Reach. It was our first visit to Key West and when we return we would definetely stay here again!! Thank you Cindy and Paul.

Room Tip: Higher floors have a better view of ocean.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, November 26, 2012
Cindy and I are so pleased that you enjoyed your time with us at The Reach Resort! It was a pleasure to meet you both. It is wonderful knowing that you enjoyed your time so much that you extended your stay. As I mentioned at check out, we welcome you back anytime! Be in touch with me if you need some assistance with reservations. Paul Bartush, Front Desk Manager, The Reach Resort paul.bartush@waldorfastoria.com
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 16, 2012 via mobile

My wife and I stayed at the reach for our honeymoon. Overall, we really enjoyed our time at the reach. We were upgraded to a suite and received complimentary champagne, chocolates, and balloons upon arrival. Breakfast every morning was delicious and the waiters were very good. Service overall was inconsistent. Patrick, down at beach/pool, was AWESOME! He took care of everything we needed, made great dining recommendations (even ordering delivery for us), and went out of his way to ensure we had a great stay.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NJ
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2012

This is a really good hotel. It is right on a nice private sandy beach. The beach is small, but sand is just so good! Water is very clear and quite shallow, so great for kids and good for swimming. If you like your hotel quiet - this is it - it is tucked into a quite area of Key West, but is still really close to Duval and all the great spots of Key West.
The resort does charge a resort fee, but it does include wifi as well as the use of all the amenities without worrying about paying for them piece-meal.
This place is excellent if you are driving - the garage is spacious and is under the building - very convenient. You also get fresh apples daily in the lobby - always a nice touch!
The rooms are a bit dated, but are still holding on ok, so they are not disheveled or anything like that. All in all - highly recommended.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review, November 26, 2012
I am so pleased that you had such an enjoyable stay with us. We look forward to having you back at The Reach soon! Paul Bartush, Front Desk Manager, The Reach Resort
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Hamilton, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2012

Stunning property! Great staff. In an excellent location, with the best beach access. Although the beach itself was chocka with seaweed, the hotel pool was amazing. And at 2pm each day ... complimentary ice blocks yum! Beautiful rooms, a really relaxing vibe, would definately recommend this hotel and would love to stay here again.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2012 via mobile

This was a great hotel, from the front desk to the beach the staff was friendly and ready to help with any needs we had. The front desk went above and beond to get us the room we would be the most comfortable with (they let us look at the rooms and choose) Also, the beach/pool
staff (John) took care of our every need!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#12 Luxury Hotel in Key West
#14 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Its $32 million renovation complete, Reach Resort is open for business! Emerging as the standard in Key West luxury, this boutique beauty has been completely redesigned and remodeled, but is still in the same great location. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West

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