We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adorable” 5 of 5 stars
Review of Casa Marina, A Waldorf Astoria Resort

Save Saved
You added Casa Marina, A Waldorf Astoria Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Casa Marina, A Waldorf Astoria Resort
4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #22 of 41 hotels in Key West
florianopolis
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Adorable”
5 of 5 stars Reviewed yesterday NEW

I really enjoyed our stay at Casa Marina Resort. The rooms are spacious, clean and carry a coffee machine in it. The hotel is very well located, and the guest can enjoy the beach and the pool at the same time!! The bar is another good thing about it, you can have fantastic drinks while in the swimming pool.
It is a perfect place for couples in a honey moon, it's romantic, calm and relaxing...

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,952 people have reviewed this hotel

Traveler rating
    2,058
    987
    504
    239
    164
See reviews for
959
1884
63
193
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (841)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at the Casa Marina this past weekend with 7 other girlfriends and we had the time of our lives! The word 'No' is not something they ever use at this hotel! Everything we asked for we received, no questions asked, and the staff was so incredibly nice and accommodating!!! We all felt like the most important guests at the hotel! Paul at the front desk helped us with everything from the moment we stepped onto the property until the moment we left and he could not have been nicer. Mark, Bob, Con, Austin, Josh, and Cameron from the pool staff were amazing and attentive and provided us with every crazy request we gave them (including an abundance of frozen eucalyptus towels daily). Lisa from the pool bar was so so so accommodating and nice to us and went out of our way to make sure we were comfortable and had everything we needed. I would absolutely 100% recommend this hotel, it is worth every penny, and i can't wait to go back and visit again!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the casa marina for one week of our honeymoon and had an amazing time. From the moment we arrived to when we left the staff did everything they could to help us. Paul (vip manager) was extremely helpful and genuinely cares about his guests. Patrick on the front desk was very friendly! The food is fantastic. We enjoyed lunch daily at the beach restaurant. Shaneeke was a particularly friendly and efficient waitress. We rented out bikes for 4 days and would recommend this hotel to everyone. Do not be put of by any negative reviews....this hotel is fantastic!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

Stayed for a week for pleasure, and thoroughly enjoyed the visit. The hotel staff is terrific ... knew us on a first name basis, excellent service levels, and a decidedly non corporate / guest first feel. We'll definitely return when next in the neighborhood.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just returned from our week long stay at the Casa Marina rested, relaxed and tan. The staff is just the best and extremely helpful with everything from shipping our stuff to dinner suggestions. The beach guys especially Daniel make you feel at home and are very knowledgeable about the area and are a great way to schedule your Barefoot Billy's adventures.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

For the cost of the room, it was terrible....where to begin, the window was less than a foot from the bumpers of cars in the parking lot, curtains we torn and shabby, we were right by the elevator that just kept going up and down and the walls were very thin, so we heard every beep, next door conversations, etc., the bathroom was not well kept up, the television was small and old, the room cleaning service was poor - when we would ask them to clean the room because it was 1pm and they hadn't yet, they seemed not to care. We got a note the first morning saying we needed to strip the bed for them so they could replace our mattress that day - what a disturbance! Really? You couldn't have done that when we weren't paying to stay in the room. To be fair, the grounds and lobby are beautiful, and food was lovely, but the room was simply not worth the money. Here we thought we were going to have a nice romantic weekend, and honestly it felt a bit like a Red Roof Inn. I have stayed at other Waldorf's and have had just heavenly experiences, so I don't usually write reviews, but needed to this time to tell you save your money and go elsewhere. I can honestly say this one did not live up to its reputation.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just returned from a 4-night vacation at the Casa Marina and thoroughly enjoyed my stay. Check-in was smooth and quick. The room was on the 3rd floor and the size of it was comfortable for two people. Had no trouble with the WiFi and it was always available. Property was clean and upscale and the staff was very courteous and helpful. Kudos to Constantine who got us chairs at the pool when it appeared there were none to be found. Nice touch with the free drink of the day samples too! Old Town Trolley stops right outside the entrance and you can get tickets at the concierge desk. There are also all sorts of 2-for-1 and other coupons at the concierge desk for local establishments that you can take advantage of. Elevators are very small and slow, so I usually used the stairs. A short 10-minute walk to Duval Street made this an ideal location. I would be happy to stay at this hotel again on my next visit to Key West.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Casa Marina, A Waldorf Astoria Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Key West
#7 Luxury Hotel in Key West
#8 Spa Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Tingo, Hilton Hotels, Travelocity, BookingOdigeoWL, getaroom.com, Priceline, Agoda, Venere and Otel so you can book your Casa Marina, A Waldorf Astoria Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

Owners: What's your side of the story?

If you own or manage Casa Marina, A Waldorf Astoria Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.