This was my 3rd visit to the Casa Marina. In general my vacation was very enjoyable. However considering the Waldorf Astoria name and expense of staying there; I feel compelled to share the following issues:
However large and clean; room was minimumly furnished and not pretty. The only padded piece of funiture was a broken down/ripped easy chair.
Espresso machine sucked! Would of perferrred coffee.
Bathroom lighting is poor. Cheap, old hair dryer was burning out.
Visable rust on vanity and mirror. Signs of black mold on bath tile. No active ventilation/fan either.
Elevator mechanism is extremely loud and/or lacking any sound proofing. Heard all hours of the day/night...
Pool H2O service was spotty at best. never enouph drink samples, ice pops, etc... Abandoned towels everywhere left for hours.
Never saw any drink runners for guests around pool. Completely ignored by all staff while sitting at the fire pits???
Doorman/vales seem in short supply. Twice with luggage and no one to open doors or assist.
No visable security; anyone has access to the entire property, elevators and guest floors.
Comparred to other "nicer" island hotels and considering the gerneral relaxed standards of Key West; the Casa Marina works. However would never recommend to some expecting the higher standards of other Waldorf Astoria properties...
- Official Description (provided by the hotel):
- With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more less
- Reservation Options:
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- Also Known As:
- Casa Marina, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Casa Marina Resort Key West
- Casa Marina Key West