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“Thanksgiving in Key West” 4 of 5 stars
Review of Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040   |  
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Ranked #24 of 41 Hotels in Key West
LHP, FL
1 review
1 helpful vote 1 helpful vote
“Thanksgiving in Key West”
4 of 5 stars Reviewed November 25, 2012

This is our second trip to the Waldorf for Thanksgiving and we had a wonderful time. The staff, especially Pat who checked us in, were so accommodating. Check in was a breeze and we got the room we wanted. Beach staff were great and I had the best Cheeseburger of my life from the beach Cafe. Great activities for the kids and waterspouts were great too. See you next Thanksgiving!!!!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naples, Florida
Top Contributor
99 reviews 99 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed November 25, 2012

Arrival was seamless, friendly and room ready for occupancy. A great Westin bed for sleeping in and view out to shore was gorgeous. All staff were helpful, friendly and timely to meet all requests. Only item that was odd is that there was no drawers for putting away personal belongings in the room. We managed just fine regardless. I wouldn't hesitate to stay here again!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port Washington, New York, United States
1 review
5 of 5 stars Reviewed November 25, 2012

We just got back from a one week stay at Casa Marina. It was absolutely amazing. From the time we arrived we were treated like royalty. On the first day Mark, Bob, and Austin asked us what we needed and liked and provided it for us the entire week. They went out of their way to make sure we got everything we needed or wanted. The hotel is beautiful. The location is perfect. The breakfasts are amazing. We usually go someplace different every Thanksgiving but after this vacation our party of 16 is in agreement that we found our paradise....

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poughkeepsie, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 25, 2012

I loved it at the Casa Marina! It was so relaxing to lay on the beach especially when Mark gives us grapes and calls us "sungoddesses". Our room had a flooding problem one day but it was corrected immediately. The resort was so beautiful...,.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hopewell Junction, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

I did not know what to expect from the Casa Marina Resort after looking at some Tripadvisor reviews. Our family experience was perfect. The rooms are well appointed. The beds and bedding are amazing. Pillows and comforters are very comfortable and the highest quality. Room size is perfect. We had traditional doubles, and they are well appointed, clean and modern.

The facility layout is excellent. The beach and pool are paradise. The beach staff is attentive and goes above and beyond. They had chairs and towels set up daily for our group in our own spot. Mark and Austin will do anything to be sure your needs and expectations are exceeded! Great activities, restaurants...whatever you need.

We will be back.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allentown NJ
1 review
4 of 5 stars Reviewed November 25, 2012

This is our 4th visit and what stood out the most this trip was the pool staff specifically Graham and Brandie....we had our 11 yr old daughter and 7 yr old son with us...everyday Brandie and Graham showed them a good time by the pool and went above and beyond making sure they were enjoying themselves and paying attention to them. Not because it was there job it seemed, it was because they truly enjoyed them. So much so that my kids were genuinely sad to leave more so than ever before and i attribute it to them....hold onto them...they're fantastic and the Hewitt family from NJ looks forward to seeing them again very soon !

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida
1 review
5 of 5 stars Reviewed November 24, 2012

The staff at Casa Marina is worth visiting. Mark reserved us chairs each day labeled "sun goddesses" and even brought us grapes to snack on. He was great with restaurant recommendations around Key West and with activity recommendations at the resort. Hotel was beautiful and quiet. Room was spacious, clean, and comfortable. Go visit Mark!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Key West
#7 Luxury Hotel in Key West
#8 Spa Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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