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“Rosalie and Ginos 25th wedding Renewal of Vows Sept 22, 2012” 5 of 5 stars
Review of Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
4.0 of 5 Hotel   |   1500 Reynolds St, Key West, FL 33040   |  
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Great rates from $239/nt
Ranked #26 of 44 Hotels in Key West
Ft lauderdale Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Rosalie and Ginos 25th wedding Renewal of Vows Sept 22, 2012”
5 of 5 stars Reviewed October 2, 2012

The Casa Marina Waldorf Astoria is an amazing place to have a beach wedding! This place is absolutely gorgeous from the minute you step out the doors! My guests were so impressed with the hotel, let alone the event. The staff goes above and beyond. My wedding was awesome because of their dedicated help. Carina, who is the weddi g planner is absolutely wonderful...she took care of every detail and more! Daniella, Carla and the restaurant manager were absolutely fabulous at getting the menu set just the way I wanted! Also Maria the front desk manager was awesome in getting my out of town guests checked in as qui key as possible! And Steve Tresh guest relations manager.....he personally went out of his way to make sure everything was ok. He even came out to the beach to personally congratulate my husband and I
. These employees are exceptional asset to the Casa Marina...they should be recommended for their outstanding service! Love you guys. Rosalie Antoniello. Will be bac soon! Anyone considering the keys for vacation should definitely stay here...it is the only resort on a beach, free Ice pops and froze. Washcloths to cool u down..not to mention free drink of the day and staff
That set u up at the pool a d the beach free of charge wit lounger chairs,umbrellas,and towels,not to mention the excellent food service.this is a 5 stat vacation with 5 stat amenities! I would highly recommend to anyone that wants to c wat being treated like royalty is like! I have been there 10 times b4 I decided to have my awesome wedding here! This is the best place in Key West!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,394 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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dianeandjohn
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 2, 2012

Lunch and cocktails on Stop #1 of our custom bar crawl. How can you beat an enjoying lunch and drinks at Casa Marina, it's always a picture perfect experience!! Highly recommend...always!! We sat at the bar, had cocktails and great conversation then moved over to lunch!!!

Stayed October 2012, traveled with friends
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miami
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2012

The grounds and pool area are beautiful, right on the open water. Second stay here, room was very far from the lobby, would recommend asking to stay in the main hotel area, the rooms are nicer. They put out flavored water through the lobby and pool area, very refreshing. It is too far from Duval to walk. A bit pricey, but overall worth it.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempen, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 1, 2012

Dear All,

Due to the fact, that this resort is one of the best on the keys, i expected more! Actually the building is just awesome, but that is it!
The bar is not even middleclass! The mojito is not even close to the original!
The room is ok, but some of the towels and the Bathrope was dirty. The a/c didn't worked.
At the restaurant the napkins were also very dirty!
The service at the concierges desk is not professional. Tried to rent a scooter, appointment was for 5pm, i was their at 5:02pm, the guys where still their but closed everything already and couldn't help anymore!
So all in all, this is not what i expect from the best resort in the keys.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review, October 3, 2012
Dear Niels F,

We appreciate your candid feedback and are glad you appreciate our beautiful location.
We have shared your feedback in regards to your expectations of Waldorf Astoria Resorts with our management team. If you would like to discuss your stay or if you should be in Key West again please contact me at stresh@luxuryresorts.com for personalized service.

Warm Regards,

Steven Tresh
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Yardley, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2012

We took a tour around Key West with "English Tom" at the Casa Marina KW on 9/12/12. The weather looked iffy, and Tom did a great job of navigating around the potential storms. This was my first time on a jet skiied and I didn't know what to expect. I felt like a teenager again and can't wait for the next time! The tour is a great way to see the island, to be in both the Atlantic Ocean and the Gulf of Mexico on the same vehicle, and to just let loose! I won't tell you how fast the "significant other" was driving on that thing! I love that the tour includes "play time" where you can just drive around a very expansive area and scream like a kid. We had a blast!

Stayed September 2012, traveled on business
Was this review helpful? Yes 1
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Florida
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 1, 2012

This hotel just keeps getting better. This is our second visit, having been here 2 years ago in November. Many old Florida hotels smell musty no matter how clean/high end, this one is immaculate. All the details are exceptional from watermelon infused ice water in the lobby and poolside to the concierge service and on site rentals. Everything is just perfection. Even the poolside restaurant has excellent choices and food. And don't forget the beachside hammocks. You could just stay there all day. Tucked away in a quiet neighborohood, it's a 15 minute walk to Duval street, or a quick cab or bike ride, definitely a respite from the craziness. If you come in the fall, you'll never forget it - Late Sept to mid-Oct some of the restaurants are closed but Mid-Oct is when the Parrot Heads come, fantasy fest starts and into the high season. Palpable quiet is what you'll get in between. Parking is $18/day for self and $25/day for valet. But you can park on the side street of in the neighborhood across the street for FREE. We did the jet ski tour with Barefoot Billy's -- all around the island, fun, fast and beautiful. Ask for John and Jake, they were awesome!

Room Tip: Rooms in the main hotel do not have balconies but are cozier. Ocean view balconies are fab.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review, October 3, 2012
Dear janababy,

We are so glad you had a great time! You know just what to do. Hope we see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 29, 2012

Very disappointed with the room. Not very lady friendly, no where to spread out and put cosmetics, hair dryer. Tile floor gets sandy, at times I could smell cigarettes seeping in from somewhere couldn't figure that one out. Very small tv, mold on shower curtain and on shower tiles, water ran cold at times in shower. No drawers for clothes. Staines on furniture. Pool area ok, food over priced, not real impressed with staff. Beach small, no access to water unless you want to crawl over coral. Mini fridge in room old and very small ( bring a cooler). Balcony nice . Don't waste your money on this place. I recommend a bed and breakfast the ones I saw looked nice. Casa marina deceiving not what you expect.. oh and the carpet in the hallways buckles in areas don't trip...I want my money back!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Key West
#8 Spa Hotel in Key West
#10 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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