I was very disappointed in this hotel. The air conditioning unit kept us up all night. It sounded like a plane was landing in the room. Then, In the morning, we waited an hour for our breakfast that never came. After calling room service again, they delivered breakfast to our room - cold eggs and waffles. We left the room for a few hours and they never picked up the dishes and the room was not cleaned. The ac maintenance guy came up to our room and said we had one of the new air conditioners and apologized for the loud noise but said that alot of people had complained but he couldn't fix the unit. So called the front desk again and asked for our money back. They never apologized nor attempted to rectify any problems. So I assume this happens alot.
- Official Description (provided by the hotel):
- Located directly on the Gulf of Mexico with an small intimate beach and within walking distance of prime shops and attractions, Hyatt Key West Resort & Spa is a year-round resort housing 118 spacious rooms. Water activities abound, including parasailing, snorkeling, jet boats and waverunning from the hotel’s marina and sunset cruises and dive trips. An on-site StayFit@Hyatt exercise center, new Jala Spa facility, pool and private sunbathing beach areas and dock provide additional recreation. Bicycle and scooter rentals are also available. The full-service restaurant, SHOR American Seafood Grill, offers indoor and outdoor dining overlooking the Gulf of Mexico, while ample meeting space, including an expansive banquet room, make the resort ideal for conferences and destination events. The Blue Mojito Bar & Grill offers light bites, a variety of cocktails and beverages and the best sunset view in town. A $10 million renovationwas completed in Fall 2007 and has brought a fresh and stylish, modern aesthetic to the resort’s classic Key West charm, transforming the property into a “tropical modern” experience through its elegant integration of architecture, interiors and landscapes. Soothing, luminous colors punctuated by bold detailing impart an intimate spa-like quality throughout, supported by organic materials such as porcelain, bamboo, glass tile and stone. Both private and public spaces across the resort have been transformed, including all 118 guestrooms, the lobby, the pool area with three all-new white-canvas spa cabanas and the newly dubbed Blue Mojito Pool Bar & Grill and SHOR American Seafood Grill. The redesign has also introduced the all-new Jala Spa facility. ... more less
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- Also Known As:
- Hyatt Key West Hotel Key West
- Key West Hyatt