My husband and I stayed at the Hyatt on Front Street for 3 nights and thoroughly enjoyed every minute! We reserved the cheapest room, which was designated as having a "city view." When we checked-in, we were given a room on the 2nd floor, and I figured we wouldn't see much of anything from the 2nd floor. However, we had a very pleasant surprise as our balcony overlooked one of the turtle pools and we enjoyed watching them--(cheap entertainment). Our room was a huge, tiled corner room with two flat screened TVs and an updated bathroom. It was clean, except for the floor mat the bed was on--I am guessing it is difficult to clean?? We had room service twice and ate at the pool cafe once, which were both decent. The customer service was top-notch: The first day we arrived we noticed we had no coffee for the next morning. The bellman put in our request and a short time later a manager called and apologized for not having any coffee and said that embarrassingly, they had run out and were not expecting a shipment until the next day. Then she offered to have a pot of coffee sent to our room at whatever time we would like. We thought this was exceptional customer service. We also asked to have a higher table for our balcony so we could eat breakfast on the balcony, and a table magically appeared while we were sight-seeing. You can't ask for a better location--a few blocks from Duval St, the boardwalk and Mallory Square. We highly recommend this hotel and will stay here again.
- Official Description (provided by the hotel):
- Located directly on the Gulf of Mexico with an small intimate beach and within walking distance of prime shops and attractions, Hyatt Key West Resort & Spa is a year-round resort housing 118 spacious rooms. Water activities abound, including parasailing, snorkeling, jet boats and waverunning from the hotel’s marina and sunset cruises and dive trips. An on-site StayFit@Hyatt exercise center, new Jala Spa facility, pool and private sunbathing beach areas and dock provide additional recreation. Bicycle and scooter rentals are also available. The full-service restaurant, SHOR American Seafood Grill, offers indoor and outdoor dining overlooking the Gulf of Mexico, while ample meeting space, including an expansive banquet room, make the resort ideal for conferences and destination events. The Blue Mojito Bar & Grill offers light bites, a variety of cocktails and beverages and the best sunset view in town. A $10 million renovationwas completed in Fall 2007 and has brought a fresh and stylish, modern aesthetic to the resort’s classic Key West charm, transforming the property into a “tropical modern” experience through its elegant integration of architecture, interiors and landscapes. Soothing, luminous colors punctuated by bold detailing impart an intimate spa-like quality throughout, supported by organic materials such as porcelain, bamboo, glass tile and stone. Both private and public spaces across the resort have been transformed, including all 118 guestrooms, the lobby, the pool area with three all-new white-canvas spa cabanas and the newly dubbed Blue Mojito Pool Bar & Grill and SHOR American Seafood Grill. The redesign has also introduced the all-new Jala Spa facility. ... more less
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- Also Known As:
- Hyatt Key West Hotel Key West
- Key West Hyatt