Overall, a good experience but some important drawbacks/issues.
Great location. 5 minutes to Mallory Square and Duval.
The hotel is small (it is Key West, though) so don’t expect much in terms of the grounds. The room wings surround the pool and there is a tiny beach (noted on many reviews.) The staff was great. Well trained and very friendly – genuine and not forced. Breakfasts at Shor restaurant were really good and the wait staff were great and gluten-free aware.
My wife enjoyed the spa - Swedish massage was well done.
The rooms were large but the balcony was tiny. You had to shuffle around the table and chairs for two to sit down.
The pool was not heated and was chilly each day.
The rooms are not for older/physically unfit people. The two chairs in the room had no arms and were low to the ground and impossible for anyone with bad knees or who is overweight to get out of without help. The toilet is set into a concrete bunker and offers almost no width for anyone but a ballerina. The sink is one of those modern/art work pieces – a bowl set upon the counter. No stopper for the water to fill for shaving. The floors are tile (nice) but slippery with a bit of water. No texture to slow you down. I slipped multiple times in the bathroom and the hallway.
The TV: I wanted to plug in my computer and phone to watch some content but the TV has the ports disabled. This was ridiculous and I have never seen this before in a hotel. I hope it’s not a trend…”watch our stuff only”.
Overall, we had a nice stay but would not return.
- Official Description (provided by the hotel):
- Located directly on the Gulf of Mexico with an small intimate beach and within walking distance of prime shops and attractions, Hyatt Key West Resort & Spa is a year-round resort housing 118 spacious rooms. Water activities abound, including parasailing, snorkeling, jet boats and waverunning from the hotel’s marina and sunset cruises and dive trips. An on-site StayFit@Hyatt exercise center, new Jala Spa facility, pool and private sunbathing beach areas and dock provide additional recreation. Bicycle and scooter rentals are also available. The full-service restaurant, SHOR American Seafood Grill, offers indoor and outdoor dining overlooking the Gulf of Mexico, while ample meeting space, including an expansive banquet room, make the resort ideal for conferences and destination events. The Blue Mojito Bar & Grill offers light bites, a variety of cocktails and beverages and the best sunset view in town. A $10 million renovationwas completed in Fall 2007 and has brought a fresh and stylish, modern aesthetic to the resort’s classic Key West charm, transforming the property into a “tropical modern” experience through its elegant integration of architecture, interiors and landscapes. Soothing, luminous colors punctuated by bold detailing impart an intimate spa-like quality throughout, supported by organic materials such as porcelain, bamboo, glass tile and stone. Both private and public spaces across the resort have been transformed, including all 118 guestrooms, the lobby, the pool area with three all-new white-canvas spa cabanas and the newly dubbed Blue Mojito Pool Bar & Grill and SHOR American Seafood Grill. The redesign has also introduced the all-new Jala Spa facility. ... more less
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- Also Known As:
- Hyatt Key West Hotel Key West
- Key West Hyatt