Just returned from a week at the Doubletree. I am a frequent traveler and have been a little less than wow-ed with customer service at hotels recently. What a refreshing change of pace here! The customer service at the hotel was just great. Very warm people, who were quite accomodating and interested in making our stay easy and pleasant. The hotel is a little bit of a ride from Old Town. We didn't bother renting a car (too expensive) but had no issues with the frequent shuttle schedule and easy pick up spots. Plus drivers were fun and nice. Hotel is clean, somewhat small rooms, but at less than $200 a night at peak of spring break, a nice deal. Definitely will be back and kudos to the management team for focusing the staff on customers!
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- Also Known As:
- Doubletree Grand Key Hotel Key West
- Doubletree Grand Key Resort