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“A nice and fine place to stay!” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Grand Key Resort - Key West

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DoubleTree by Hilton Hotel Grand Key Resort - Key West
3.5 of 5 Resort   |   3990 S Roosevelt Blvd, Key West, FL 33040   |  
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Ranked #25 of 45 Hotels in Key West
GreenLeadersBronze level
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A nice and fine place to stay!”
4 of 5 stars Reviewed September 5, 2013

Clean rooms, all comfort and wel equipped. A fine place to stay. Only drawbacks: breakfast is expensive at double the price you are used to. Also, a bit remote from downtown Key West. For the rest: a great hotel!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,481 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
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English first
Madeira Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

I stay often, as I am flight crew. My experience is always wonderful from the moment I arrive to departure. Beautiful, clean, excellent staff, great food, very comfortable rooms and beds with mini balconies on most rooms. Pool and lanai is fantastic. It is not in the heart of Key West, although they have scheduled transportation that works nicely.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Vermont
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 4, 2013

Our second visit to the Keys brought us to the Double Tree for the first time. Duval Street isn't our speed, so the location was a good fit for us. We spoke with the same person at the front desk on a few occasions -- he was warm, informative, and managed a busy check-in time with grace and efficiency. The pool area is popular and not designed for lap swimming, but is fine for cooling off. We were upgraded to a suite; very spacious and perfect for a family (though the lack of silverware and dishes was a bit odd given that you had a sink, microwave, small fridge, and ample cabinets). The décor is more appealing in person than in the hotel photographs. The other nice discovery was that they waved the daily parking fee because one of us is a Florida resident. (The shuttle is a nice perk for those without a car.) One of our goals on this trip was to see the Key Deer (head into the neighborhoods on Big Pine Key and then over the bridge to No Name Key), and the location was perfect for exploring several of the neighboring Keys. Bahia Honda State Park is worth the drive (30 miles). Looking for a place to eat? Roostica Wood Fired Pizzeria was a few minutes away with good food and no lines.

Room Tip: The hotel isn't on the beach, but you'll see the ocean from the higher floors. The suite co...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

Thank you to the staff of Doubletree Key West! We really enjoyed our stay. Our room was very nice and the beds were comfortable. After being downtown all day, we came back for a dip in the pool and it surprised us to find the water was warm. It really felt great! We will return. Thanks again, Nikki

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 3, 2013

Location: kind of too far from center of the town (3 miles) Also, not on the beach

Pool: is OK

Rooms: Fine

My package included breakfast and I rate it 3 out of 5.

After being in key west, I think I would have stayed in a hotel closer to the center (like West inn)

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed here for a long weekend. Our room was on the 4th floor overlooking the pool. It was very quiet. Even though its near the airport you don't hear a thing in your room. The room and overall appearance was very clean. The staff were very friendly.

I LOVED the croissants at breakfast tasted just like the ones in Paris. The breakfast buffet was fine. The pool area was not crowded at all. I loved having the jacuzzzi almost to myself.

The ride to Duval street was flawless.

Overall a great stay.

Room Tip: The fourth floor can't be beat (they do not allow animals up there)
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompano Beach, United States
1 review
4 of 5 stars Reviewed September 2, 2013

Pros: Service was great, staff was great, condition of the property was well taken care of. Cons: The property claims it is a non-smoking hotel, however the room we checked into reeked of cigaret smell, the lobby smells a little funny as well. When we asked to have another room, the staff gave us no problem. Unfortunately the second room also smelled like cigaret smoke. I get it, its hard to control what guess do in their rooms however this should not be an excuse. The no smoking policy should be enforced MORE. Maybe adding cigaret detectors to each room (yes, this cost money) but it is worth it in the long term.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeCareInKeyWest, Public Relations Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review, September 4, 2013
You are correct, we cannot control what goes on behind closed doors -- but if we are aware that someone is smoking, we have and we will continue to ask them to stop. The room is put out of order, cleaned, ionized and sanitized -- and a $200 fine is charged.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Key West
#9 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Doubletree by Hilton Grand Key Resort offers a West Indies casually elegant cottage decor with our 216 guest rooms and suites designed to accommodate both the business and leisure traveler. Guest rooms feature high speed Internet access, mini-fridge, coffee maker and much more. Our resort features a free-form zero-entry outdoor pool with waterfall, a Jacuzzi, exercise and weight room. A variety of Florida Keys outdoor recreation activities include sailing, scuba, snorkeling, fishing, kayaking, parasailing golf, tennis, sightseeing and more. We offer the finest in casual dining at our Palm Haven Restaurant with outdoor seating available on the Osprey Veranda. Gumbo Limbo Poolside Bar features signature martinis, frozen specialties and other flavorful tropical libations. Our resort provides complete concierge services, handicapped facilities and non-smoking rooms. We are the perfect venue for a conference, meeting or event providing a total of 7,000 sq. ft of indoor meeting space as well as lovely outdoor venues poolside or on the verandah. We offer the guests complimentary shuttle service to historic Old Town, Key West Golf Course, Smathers Beach and as needed service to the Key West International Airport. ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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