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DoubleTree by Hilton Hotel Grand Key Resort - Key West: Traveler Reviews

3.5 of 5
3990 S Roosevelt Blvd, Key West, FL 33040
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #16 of 42 hotels in Key West
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1,193 reviews from our community

Traveler rating
    535
    417
    136
    67
    38
See reviews for
Families
302
 
Couples
464
 
Solo
33
 
Business
48
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Northbrook, Illinois
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
“Great hotel away from the Key West hubbub.”
4 of 5 stars Reviewed January 6, 2013

We just returned from a great stay at this Doubletree property. Upon arrival to the hotel each day we were offered warm cookies, always a positive! The decor is beach-themed with big ceiling fans, wainscoting, plantation shutters, etc.- perfect for an island hotel. Across the street from the hotel is the beach. The hotel offers a free shuttle to the main part of Key West, leaving the hotel every hour on the hour. This is super convenient since parking on the island is very limited and very expensive. The rooms are very nice and comfortable. The breakfast buffet is reasonably priced and includes many items. It was great to sit outside for breakfast, overlooking the pool. We did not use the pool area but it was beautiful with a lot of available chairs and a huge outdoor bar. The best part of the hotel was the staff. Everyone at the front desk, no matter what shift, couldn't have been more helpful or friendly. We had much better service here than many other more expensive, upscale places. If I were to return to Key West I would for sure stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Great place to stay--a gem!!”
5 of 5 stars Reviewed January 6, 2013

We have been here 2 years in a row for New Year's. The staff is excellent in every way. The property is beautiful and very well maintained. We park our car and never have to drive to Duval St. The shuttle service is awesome....leaves every hour on the hour and and has a couple of pick ups in good central locations. This place is a gem... we love it here and will be back

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Fabulous economical hotel”
5 of 5 stars Reviewed January 6, 2013

The Hilton DoubleTree is a great hotel .The staff are friendly and knowledgeable, and very accommodating. (Shannon at the front desk was especially helpful). The rooms are very comfortable and very clean. The hotel offers a shuttle bus service, so we did not drive at all on Key West. The food at the hotel is good.

Best of all, we went to Key West over the Xmas holidays, so this was definitely an economical option. Great hotel for families.

One thing to note, however, this hotel is on the outskirts of the island (i.e. not walking distance from any of the attractions. So, if you are in Key West to party, you may want to think twice).

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Superb service at reasonable rates”
5 of 5 stars Reviewed January 4, 2013

In four days here there was not a single person who failed to do exactly what he or she was supposed to do. It was all done well and extremely politely. Other than the fact that most rooms face the parking lot, this place is terrific for families with kids.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
effingham kansas
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Time”
5 of 5 stars Reviewed January 4, 2013

Really enjoyed staying here-nice clean rooms-thanks Angel-and the warm cookies-wow-the pool area very nice had music on Sunday but not to loud-just nice background .Loved the shuttle-didnt have to worry about parking.Would stay there again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Hotel
Doubletree Grand Key Resort
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Key West
Price Range: $$
Hotel Class:3.5 star (3.5*)
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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