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All 42 Key West hotels

DoubleTree by Hilton Hotel Grand Key Resort - Key West: Traveler Reviews

3.5 of 5
3990 S Roosevelt Blvd, Key West, FL 33040
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81%
Ranked #16 of 42 hotels in Key West
Most recent review
5 of 5 stars Reviewed December 3, 2012
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1,233 reviews from our community

Traveler rating
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Families
309
 
Couples
482
 
Solo
34
 
Business
51
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
fife
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“hotel”
5 of 5 stars Reviewed December 3, 2012

i ve just returned from key west where i stayed in the doubletree resort what a lovley hotel staff very friendly and helpful food breakfast excellent it was a buffet also had thanksgiving dinner their which was great thay had a shuttle bus every hour to take you into town and back and put on an extra bus if it was busy the rooms are very comfortable and the bed was to die for i didnt want to get out of it and they had an excellent gym so no complaints from me and when i go back id definatley stay their again so thanks for a lovley time

Room Tip: ask for pool view or balcony
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fifelaurieg about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Enjoyable stay with friendly staff”
4 of 5 stars Reviewed December 1, 2012

Stayed here for 3 nights and could have easily stayed there longer, as we had a nice time.

Great location not far from Duval street. The shuttle service works good although it was very busy during the day and evening. At one point some hotel guests had to stand in the bus as there weren't enough seats. Next night they had two shuttles driving back from town. Bob, one of the drivers made us feel very welcome with a quick history lesson driving around and pop quiz'es with cookies as prizes!

The hotel equally made us feel welcome. Check in went quick with cookies being handed out at the end. In the lobby area there are plenty of chairs to sit in. The aquarium in the lobby is truly beautiful, worth a look! Throughout our stay, staff were polite and would always say hi wherever we went.

Our room was nice, facing a quiet parking lot. The hotel is close to the airport with planes passing by. I personally love planes so I didn't have a problem with this. If you however hate planes taking off, make sure to let reception know and they might be able to move you to a more quiet room. (we were in room 301 I think)
Our room had a great bed, flat screen and a good sized bathroom. We found are room to be very clean.

Pool area was great with staff giving out free ice water and really looking after you.
The jacuzzi was really nice and warm. Probably the warmest jacuzzi I've ever been in.

Business room was free to use and had a fax and printer. Nothing too fancy, but does the job.

Apart from some snack by the pool or bar we never ate breakfast/dinner at the hotel. Instead we ended up eating out.

My verdict: this is a hotel worth staying at. Rooms are nice, staff are friendly and I would really like to come back one day!

Safe travels!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tomkong3 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
“Very Nice Resort..Near to the beach..has a beautiful pool area...”
4 of 5 stars Reviewed November 30, 2012

Very nice Hilton property...good breakfast options...will stay here again...Have a complimentary shuttle to Duval Street, though didn't use it as i had my own SUV but still its a good service. Pool was very clean and is open till late night. Very close to Smathers beach so no hassle to see the beach area in the morning or sunset..

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Karan_Nanda about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Stay”
5 of 5 stars Reviewed November 27, 2012

Came to this hotel on Business and had a wonderful stay. Was treated well and felt at home. Took advantage of the complimentary shuttle which was useful. Clean and a good value. Will be looking for more Doubletrees in my travels.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jack S about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuyahoga Falls, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Loved the Doubletree by Hilton in Key West!”
5 of 5 stars Reviewed November 26, 2012

After searching many hotels in the Key West area before booking our Key West vacation the week of October 8, we decided on The Doubletree by Hilton and feel that we made an excellent choice! We were fortunate to have been upgraded from a King Size room to a Junior Suite overlooking the pool. (I did put in a request to book a room overlooking the pool, if possible, and my request was honored.) The room was spacious and clean and the property, including the pool area, was beautiful! The free shuttle bus was great, taking us back and forth to Duval Street daily. The only problem we had the whole trip was minor - we couldn't get our key cards to open up the door to our room after the housekeeping staff cleaned our room one day. The front desk attempted to take care of the problem the best they could, sending the maintenance man to put in a new battery, but the same thing happened the next day. They apologized and gave us extra cookies as we were leaving to ease our minor pain and we appreciated their concern. (Some people would have been upset by this, but we realize these things happen.)

We definitely plan to stay at this wonderful hotel the next time we come back to Key West!

Room Tip: Ask for a room overlooking the pool area!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wyzgirl514 about DoubleTree by Hilton Hotel Grand Key Resort - Key West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Hotel
Doubletree Grand Key Resort
Address: 3990 S Roosevelt Blvd, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Key West
Price Range: $$
Hotel Class:3.5 star (3.5*)
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